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          Sprinter Parts and Service Store, Inc. has 1 locations, listed below.

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            Business ProfileSprinter Parts and Service Store, Inc.

            Auto Parts

            Contact Information

            19460 SW 89th Ave Ste A

            Tualatin, OR 97062-8537

            Visit Website
            (503) 427-2270

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            19460 SW 89th Ave Ste A, Tualatin, OR 97062-8537
            BBB File Opened:
            5/18/2021
            Years in Business:
            8
            Business Started:
            10/27/2015
            Business Incorporated:
            10/27/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Ralf Leopold, President/Secretary
            Contact Information

            Principal

            • Mr. Ralf Leopold, President/Secretary

            Customer Contact

            • Mr. Ralf Leopold, President/Secretary
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            After much communication, I sent the following recap to the company of what happened and you are now proposing:1) On April 30, 2024 I paid $1,295 for and you provided a receipt for Order #*****: Rear Door Carrier WITH Optional Box 2) Five weeks later, I only received the bracket and demanded you ship me the missing box. I provided detailed quotations from YOUR OWN WEBSITE LISTING AND RECEIPT showing the box was clearly included 3) You ignored the documentation I provided and refused to take the bracket back for a refund.4) You will allow me to return the bracket AT MY COST for a refund of my purchase price LESS $389 RESTOCKING FEE (citing a return policy for damaged or defective products which does not apply to the facts of this case), LESS unspecified freight charges for you to return it to your supplier 5) Alternatively, you will allow me to BUY A DIFFERENT BOX AND ANOTHER BRACKET ASSEMBLY THAT DOES NOT RESEMBLE THE ONE I ORDERED for an ADDITIONAL $1,150 This is blatant fraud. None of these options are acceptable.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            TJ W

            05/11/2023

            I called and placed an order for a suspension upgrade priced at $1,842. Everything was great until the agent said shipping was $190. I told him the website said free shipping and then I was told he had to a manager because it was not supposed to be free. I was asked to send screen shots to his cell phone, which I did. I didnt hear back that day so I text and asked what was going on, he replied his mgr. would contact me. Never heard from anyone so I called customer ********************** with no answer. I sent an email and got a reply they dont carry that product anymore. Interesting since I was getting it the day before if I paid the shipping. I checked the website and it had been updated to over 3k. Total lack of integrity and honesty. Never buy from these type of businesses.
            Read 2 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

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