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Business ProfileforBogo Tanning, Inc.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 8493 SW Warm Springs St, Tualatin, OR 97062-9089
- BBB File Opened:
- 6/1/2003
- Years in Business:
- 21
- Business Started:
- 10/1/2002
- Business Started Locally:
- 10/1/2002
- Business Incorporated:
- 10/22/2002
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Bogo Tanning & Med Spa Inc
- Related Businesses
- Hours of Operation
Primary
- M:
- 11:00 AM - 7:00 PM
- T:
- 11:00 AM - 7:00 PM
- W:
- 11:00 AM - 7:00 PM
- Th:
- 11:00 AM - 7:00 PM
- F:
- 11:00 AM - 7:00 PM
- Sa:
- 11:00 AM - 4:00 PM
- Su:
- 11:00 AM - 4:00 PM
- Business Management
- Mr. Jon Guyette, Co-Owner
- Mrs. Rebecca Guyette, President/Co-Owner
- Ms. Tiffany Rodann, Secretary
- Contact Information
Principal
- Mr. Jon Guyette, Co-Owner
- Ms. Tiffany Rodann, Secretary
Customer Contact
- Mr. Jon Guyette, Co-Owner
- Ms. Tiffany Rodann, Secretary
- Additional Contact Information
Website Addresses
Customer Complaints
5 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/20/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
26 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sandra N
05/10/2024
Bogo Tanning, Inc. Response
06/03/2024
Dear *****,
Thank you for your feedback. At Bogo Tanning Cryo & MedSpa, we are committed to providing exceptional service to all our clients, and we regret any inconvenience you have experienced.
To address your concerns:
1. Membership Deactivation: You requested to deactivate your membership on May 7, 2024. Shortly after, our representative, *******, offered to enhance your membership by adding cryotherapy for $99, which you initially agreed to.
2. Change of Circumstances: We understand that you later decided against continuing with the additional cryotherapy service due to unforeseen circumstances requiring surgery.
3. Resolution and Refund: To accommodate your situation, we processed a refund for the $99 charge and scheduled the deactivation of your account as requested. This was communicated and "confirmed" via email.
4. Ongoing Service: Despite our agreement to resolve the issue, we have continued to provide you with uninterrupted service during the last month.
5. Review Update: We respectfully request that you update your review to reflect the resolution we reached and the continued service you have received. We have fulfilled our commitments and would appreciate it if the review could reflect this resolution.
If there are any further concerns or if there is anything more we can do to improve your experience, please do not hesitate to reach out to us directly. We are here to help and ensure your satisfaction.
Thank you for your understanding and cooperation.
Sincerely,
*********************, Operations
Bogo Tanning Cryo & MedSpa
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