Business ProfileforSafe Harbor Animal Hospital

We moved to the area last year and needed a vet for our dogs. We have an old Lab (13) who is prone to seizures. He had been on a medication for 6 years and hadn't had a seizure that entire time. His liver enzymes were high because of it and she wanted to change his medications. He is not doing well and has had two seizures after starting this new medication and came home to find him covered in feces, it was all over the house. I called the office first thing in the morning to try to speak with the vet and found she was in surgery in the morning. I called 3 times that day and asked if I could please speak with her before she left for the day because we needed to do something about his medication. She couldn't be bothered to call me herself which would have been a 5 minute phone call or less before she left for her weekend at 4:00!! I work at a healthcare facility and I stay late almost everyday because we are dealing with patients and she couldn't be bothered to stay a few minutes late to call and help with a scary situation with our old dog! Again, I called and asked 3 times to speak with her! What kind of vet does that or closes that early each day??? She had the front desk call after 4:00 to tell me to UP the dosage of his current medication, which the pharmacy will not renew in time for him to get the dosage he needed over the weekend! She is irresponsible! She doesn't care about anything but money. She doesn't seem to be able to actually make a decision when asked a question, she hems and **** and stammers and you feel like you need to shake her to get it together! We found a new vet who actually cares and cared enough when I left a message that they called me back right away and he was seen immediately! He is now doing so much better and we feel confident with the new vet. They told us to call or text them with anything and they will respond immediately and they DO! Astoria Animal Hospital is amazing!