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Business Profile

Tire Repair

Allentown Tire & Service LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car here for a simple oil change on Saturday November 12 my inspection is this month. I came in with nothing wrong with my vehicle. The guy even told me There nothing wrong with my car The guy did the oil change and the only thing he told me about is the tiny crack in my front wind shield and he said I need 2 front new tires but I just put them new. but anyways he completed the oil change I paid and left after that I drove to work did shopping and my car started smoking. I check the hood and these people never put the oil cap on or didn’t tighten it enough and there was oil all over my engine and now my car wouldn’t start . I called and explained what happened and the guy the guy said he couldn’t get me a tow so I now had to pay for a tow for there mistake I finally was able to get the car to him and they cleaned up the oil and fill it back up and got it to start mind you they didn’t even tell me what work they did only that the car was done. and it was good to go. Now next day my engine light is on so I called him tell him that it was on and I needed him to look at it but he would charge me. because he says that has nothing to do with the oil getting everywhere. before he even knows why it on for sure so now I can get my inspection and he tried to lie to me saying I had problems with my starter before the oil change when that not true I’m just a young girl I have bills and stuff I have to pay like everyone else and the fact that now I have to try and figure out whatever else got messed up in the car from his job is crazy when he should be the one paying and taking care of the job he messed up . I try not to go to any mechanic shop alone because they try to take advantage but I know what I’m talking about I’m looking for someone to help me resolve this issues I sure this happenes to a lot of people but they don’t know who to contact so they let it go. but I can’t afford to pay out of my pocket for someone else’s mistake I will provide photos of everything.

Allentown Tire & Service LLC is NOT a BBB Accredited Business.

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