Business ProfileforDrume Music
Additional business information
In November 2021, the BBB of Western Pennsylvania
investigated Drume Music for its business practices. An investigation was
prompted due to consumer complaints and inquiries alleging (a) the business was
failing to deliver merchandise after consumers placed an order online and (b)
unresponsive to consumer requests for refunds.
On November 2, 2021, the BBB requested full contact information for all operating locations, voluntary cooperation in addressing and eliminating the pattern of complaints & clarification of their 10-day return policy.
As of December 14, 2021, the business has failed to respond to BBB's request for information.
BBB does not know where the business is
physically located. BBB urges caution when choosing whether to do business with
a company whose physical location is unknown.
Consumers with outstanding concerns are encouraged to file a complaint at https://www.econsumer.gov/#crnt.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- Blair Mills, PA 17213
- BBB File Opened:
- 5/29/2020
- Type of Entity:
- Corporation
- Contact Information
Customer Contact
- Joyce H., Cusutomer Support
Customer Complaints
69 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
69 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Daniel J
1 star06/14/2023
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