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Business Profile

Mason Contractors

Supreme Skilled Construction, Specializing in Masonry
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

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Complaint Details

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  • Initial Complaint

    09/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I hired, ******* Dirkovitch of Supreme Concrete And Masonry , located at ********************************************, phone number ************ to clean and seal my drivewayand patio. Sealer is uneven, streaky, blotchy. I believe that concrete wasn't cleaned properly and wasn't dry when sealer was applied. Mr. ********** refuses to come back and discuss problem or solution with me. Work was preformed on 8/23/24 , ********** told me to wait a week and it would clear up and it didn't, then he told me to wait 2 weeks same result, now he's telling me to wait a month. Refuses to discuss fix or come out to view situation. I'm attaching before and after pictures.

    Business response

    09/19/2024

    We are working it out. Will be resolved soon

    Customer response

    10/04/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ****** ****

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BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 3/25/2015

Years in Business: 11

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

15 Galati Lane

Canonsburg, PA 15317-2394

(412) 403-2292

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Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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