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Find a Location

Witmer Public Safety Group Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Witmer Public Safety Group Inc

      104 Independence Way Coatesville, PA 19320-1653

      BBB Accredited Business
    • Witmer Public Safety Group Inc

      101 Independence Way Coatesville, PA 19320

      BBB Accredited Business
    • Witmer Public Safety Group Inc

      416 S Conococheague St Williamsport, MD 21795-1530

    • Witmer Public Safety Group Inc

      2961 National Pike Chalk Hill, PA 15421

    • Witmer Public Safety Group Inc

      430 W King St Abbottstown, PA 17301-9771

      BBB Accredited Business

    Business ProfileforWitmer Public Safety Group Inc

    Fire Department Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/5/2004

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Witmer Public Safety Group is the company behind popular brands TheFireStore, OfficerStore, TheEMSstore, GideonTactical, OurDesigns, and Interstate Arms.  

    Business Details

    This is a multi-location business.

    Find a Location

    Witmer Public Safety Group Inc has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Witmer Public Safety Group Inc

        104 Independence Way Coatesville, PA 19320-1653

        BBB Accredited Business
      • Witmer Public Safety Group Inc

        101 Independence Way Coatesville, PA 19320

        BBB Accredited Business
      • Witmer Public Safety Group Inc

        416 S Conococheague St Williamsport, MD 21795-1530

      • Witmer Public Safety Group Inc

        2961 National Pike Chalk Hill, PA 15421

      • Witmer Public Safety Group Inc

        430 W King St Abbottstown, PA 17301-9771

        BBB Accredited Business
      Location of This Business
      104 Independence Way, Coatesville, PA 19320-1653
      BBB File Opened:
      5/2/2003
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Started Locally:
      1/1/1985
      Business Incorporated:
      11/27/1985
      Accredited Since:
      8/5/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • TheFireStore
      • OfficerStore
      • GideonTactical
      • theEMSstore
      • OurDesigns
      • Interstate Arms
      Business Management
      • Mr. James W Witmer, Owner
      Contact Information

      Principal

      • Mr. James W Witmer, Owner

      Customer Contact

      • Mr. James W Witmer, Owner
      Additional Contact Information

      Fax Numbers

      • (888) 335-9800
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      on 06/15/2023 i placed an order for 26 total boxs of ammo (each box containing 20 rounds) which was the total remaining units the website said it had in stock. The order number is: ********. on 06/22/2023, i received in the mail ONE single box of ammo. The shipment was short 25 boxs. i sent an email right away and did not receive any reply back, so i decided to call the customer service number on 6/23. I spoke to a representative who told me that they only had one box in stock and that the remaining 25 had been placed on back order. i placed my order with the understanding that it was in stock. i requested that my order be cancelled and refunded. the representative told me i could not return the single box i received but that the remaining 25 boxs on back order would be cancelled and i would be refunded. after about 2 weeks without a refund i called and was told they finally got to doing the refund and i would receive the refund any day now. its now been ANOTHER 2 weeks since then and a total of one month since i initially placed the order and i have yet to get a refund. these people have given me the run around and will not refund my money. i want my money back right now i feel as if ive been scammed. what a terrible way to do business ive never dealt with such an unprofessional business before.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brett T

      1 star

      02/01/2024

      Ordered a law enforcement trade-in Glock 23. A few days after making the initial order, I called, spoke to representative to ensure the FFL was received, the item was in stock, and everything looked good. The representative told me it would ship soon. Weeks later failed attempts to reach by email. I got a hold of a representative through Instagram messenger. After some communication I was told that there was something wrong with the serial number and that the item could not be shipped. I can guarantee you that nothing would’ve been done to contact me regarding the issue with my purchase. This company is perfectly happy taking your money and providing you with the product. This is fraud.

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