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Business Profile

Property Management

Morgan Properties

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Morgan Properties's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan Properties has 388 locations, listed below.

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    Customer Review Ratings

    1.15/5 stars

    Average of 106 Customer Reviews

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    Review Details

    • Review fromMiles F

      Date: 01/06/2023

      1 star
      On Christmas Eve we were out of town and were one of the hundreds of people that had a pipe burst in their apartment. From the beginning there has been very little communication on how this will be handled, to no fault of individuals working in the office, they have no information for anything that is asked. We have asked numerous questions, all of which were answered with "we still don't know" or "we don't have any guidance right now, we are waiting on answers too". This is very sad and disappointing that there is no information to be passed on and if any updates are provided, it is day-of. We do not know who is entering our apartment, we don't know what they are doing, there has been no specific list of repairs given other than saying our carpet will be replaced. According to the fire department, when they were in our unit at the time of the flooding, they opened our bedroom door to boot-height water...Our neighbors had a severe mold problem that caused physical health issues right next to us. We consistently experience mold problems, on the ceiling and around the baseboards. When discussed, it is solved by spraying over it with primer. It is not taken seriously. Considering the amount of water that was soaking the floor and bottoms of the walls in our unit for days, there needs to be a major overhaul for the apartment and likely the building. We have been displaced for almost two weeks with essentially no direction for what is going on. I asked about moving the furniture because we have not removed furniture yet for insurance reasons. I was told the vendors could not move furniture, they can lift it though while the carpet is installed. There is a full furniture set and a king size bed, this is not possible to simply lift while the carpet is being installed. What sense does it make to lift up damp or wet furniture, “repair the carpet” and then set the damp and water-damaged furniture back onto the brand new carpet?
    • Review fromTrina K

      Date: 01/03/2023

      1 star
      On December 24th 2022 a pipe burst in the laundry room next door. This caused it to flood and ruin everything in my living room. I understand it is winter time, mother nature happens however; had the laundry room been properly maintained I. E. Trash emptied so it wouldn't overflow and clogged drain and if the drain had been properly maintained it would not have affected my apartment. The apartment complex removed the padding from under the carpet they did not come back for their equipment for at least 5 days. Then I was going on vacation December 28th and on the 26th and the 27th I sent them another email explicitly telling them do not enter the apartment until I am back home from vacation. I had my sister come over daily to check on my two small pets and on the night of the 31st she came in my apartment and everything had been rearranged. They entered against my wishes they also moved my animals litter box and food so they could not find their food the entire day there is also broken glass outside of my front door that has been there for over a week that no one has cleaned up yet. when I called the apartment to ask if they would compensate us, perhaps even apologize, (and they refused to replace the carpet stating it already had damage on it before when I can already smell mold and mildew....) help us out with rent or some kind of act of Goodwill they said no and hung up on me. When I tried to call back they refused to answer the phone
      an apology. my animals were starving!!!!
    • Review fromM, K

      Date: 12/13/2022

      1 star
      I've been a customer for over four years. Most of my friends and family have been with Morgan Properties (Orchard Meadows) for quite some time. My experience with the company had been positive until a few months ago when the contract included the internet. To summarize, we are forced to pay for internet service regardless of our financial situation. In my case, I had signed a two-year contract with a third party for Comcast internet. I expressed this at the time of renewal, but I was told I would still be charged for Verizon internet.
      This is sad and unfair.
    • Review fromAdeola W

      Date: 12/09/2022

      1 star
      My boyfriend lives in Gwynn Oaks and the bathroom sink is always stopped up and extremely slow to empty. Several times the ceiling has leaked and maintenance blamed the tenants above but why is the building designed that water is leaking out of the heating vent and down the walls in closet if the apartments above have an accident? They charge administrative fees, water fees etc. with every rent bill so your bill is NEVER really the same from month to month. In the winter, the area near the curb in front of the apt, floods and then ices over. I've had to walk around on the grass just to get to my vehicle on the other side of the parking lot. They put up a notice today saying that the laundry rooms in the apt building is locked and a person has to go to the office during office hours to pick up the key to unlock the door. What happens to people who work outside their office hours especially during the week?
      I've lived in many dorky apartments over the years and this is the worst experience ever. You would think a company that makes so much money would treat their tenants better.
    • Review fromCandea D.

      Date: 12/01/2022

      1 star
      Do not rent at Traditions of Augusta I was contacted about renewing my lease and informed the representative that I would not be renewing. I turned my keys in and signed move out paperwork on 10/01. I called starting 11/01 asking for my deposit I was told Sheila wasn’t in and she had to sign off on it. I received a letter from Morgan properties on 11/30 saying I didn’t move out until 11/01, which was incorrect because Becky confirmed she found my paperwork saying I moved out on 10/01. I called the office on 12/01 and was told that I didn’t give a notice and that’s why I was charged Octobers rent. Living here has been a nightmare and I’ve still paid my rent on time. I’ve been without water on numerous occasions, the tub upstairs leaked in my apartment, I’ve walked outside to sewage on my front porch and then my apartment flooded. Trash is always around the compactor and the cats are taking over.Pool never was working I lived here for 3 years and the gym was never operational . I have videos and pictures to support my claim.
    • Review fromMichael C

      Date: 11/08/2022

      1 star
      If you're not looking for---- Ever changing poor management, constant trespassers,outdated apts.,subpar maintenance,drugs being sold in the parking lot and out of the apts.,train and highway noise,no proper safety equip.poolside w/o a lifeguard, paid visitors parking, an occasional drive-by and a lease only enforced when it's advantageous to management------- then don't move to Wexford /Morgan Properties @ **** ******* ******* *** ********** ***--.I found living there was the dregs!!

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