Business ProfileforThe Bath Authority

Upon further observation and analysis, our experience with this company has been nothing short of disappointing. Initially, we regarded the issues as minor, but upon closer inspection, we are overwhelmed with buyer's remorse. The quality of the workmanship is abysmal and lacks attention to detail. Despite ongoing communication with ****, we fear that the company will only make minimal efforts to address our concerns. The overall result of the job is unsatisfactory, and we question the competence of the individuals involved. From a cracked surround wall to holes in our ceiling, incorrect hardware color, a leaking shower head, and a haphazard caulking job, the list of deficiencies is extensive. Furthermore, the failure to use greenboard as promised during the consultation, opting instead for plywood, raises concerns about potential mold issues. This mirrors our previous experience, where only plaster was used behind the walls, prompting us to undertake this remodel in the first place. Given the significant investment we made in this project, the outcome feels like a scam. We demand more than just superficial fixes; substantial action is required to rectify these issues. The value we received does not justify the expense, leaving us profoundly disappointed. We strongly advise others to take their business elsewhere.

Thank you for taking the time to share your feedback with us, ****. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at ********************************** We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at ********************************** We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.