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Business Profile

Apartments

Country Club Apartments

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    08/01/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    My Security deposit was given for am apartment in February of 2020. I gave 1100 for security and multiple non refundable pet deposits that the lease states is for "normal wear and tear and or any damage caused by the pet". The only damage I noticed was the carpet being a little chewed on from our dog. I moved out May 7 2023. I have not received back my security deposit nor any explanation on if the security deposit was used nor a detailed list of what it was used and it has been over 60 days for as per my lease agreement I should have gotten a full refund or a breakdown with receipts.

  • Initial Complaint

    05/03/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I moved out of Country club apartment on July 1st, 2022. I moved due to a change of job. I always paid my rent in time and I was a tenant there for 2 years. I was told I'd receive my security deposit of 1,200 dollar upon sending my new address to the property manager. Still to this day, have not received my security deposit from the ******* company even after I won the civil case in court on March 18th 2023. I will attach all files and documents proving that I did everything I needed to and more. I'd like my money back since it's almost been over a year since I moved out of the apartment. I have spent a lot of money on filing claims and sending a constable to the apartment. I don't want other tenants to be in the situation that I'm currently in because it's unfair and unethical. I have more documentation to include there just wasn't enough space to include all images, receipts, etc. I am more than happy to include more if that's what you need.

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BBB Rating & Accreditation

F

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Contact Information

Dallas, PA 18612-8604

(570) 675-3633

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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