ComplaintsforGeisinger
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Complaint Details
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Initial Complaint
12/16/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had a general check up at Geisinger **** ****** doctors rooms at ***** **** **** Mechanicsburg PA location 6/16/20 I asked them to send my blood work to ***** **********, my blood work was incorrectly sent to Geisinger ***********Hospital. Their total charge was $1764, they want me to pay a balance on this charge $787.97 for an error they made. I spoke to their office on 9/8/20 and they put this on charity hold, due to my losing work due to Covid-19. I made numerous calls to discuss this matter to work out a lower more reasonable charge. I have not been able to get hold of anyone from this office, no discussion on their fault in this very high $787.97 for regular blood test. I just keep receiving their overdue statement, Until this week 12/12/21 I received a statement from *** ******** a Collection Agency in IA requesting this balance $787.97.Geisinger **** ****** ignored all my attempts to resolve this matter in a way that was fair to both me and them. All my calls were never returned, instead they have simply sent this to collection, this will impact my credit score, which is very unfair to me. The bottom line is I asked them to use ***** ********** for my blood work, I am being penalized for an error on their part.
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Contact Information
Customer Complaints Summary
35 total complaints in the last 3 years.
12 complaints closed in the last 12 months.