ComplaintsforRodale, Inc.
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Complaint Details
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Initial Complaint
07/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
They have been sending this magazine to my address. It comes in the name of ********************* I have never heard of him. I have emailed and written letters to them. They will not stop I have been getting this for years and don't know who pays for it. I have looked and can't find out what their billing name is. I want them to make sure I have never paid anything for something I just throw away. They will not answer anything. Thank you for any help you can give me. I would like to hear from someone. Thank You, *************************Business response
07/27/2022
This Office represents The ****** Corporation and your email of July 18, 2022 concerning the subscription of **** ******* to Men’s Health magazine, which is published by ****** Magazines, has been referred to me for reply. Please be advised that this order was received through an independent sales agency. The subscription expires with the September 2022. *** ****** may disregard any further invoice that he may receive and his name and address have been removed from our promotional mailing list. This order came from an agency under the Name **** ****** *** ***** ** Hopewell PA *****. The address was changed on December 28, 2018 from the Post Office to **** ****** **** ******* ** Knoxville TN *****. The agency’s information is as follows: ****** ****. ********* ***., Suite ***, Fresco, CA *****; Tel: ************. We apologize for the inconvenience.
Initial Complaint
07/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was reviewing a credit card statement online and noticed a random charge of $44.00 from TME Men's Health. I called the number listed and was connected to an operator in India. I explained that I do not receive Men's Health nor does anyone in my family receive it. She claimed that I ordered the magazine in 2016! Yet suddenly 6 years later I am charged for it?? Makes no sense. I repeated that I do not have a Men's Health subscription and she hung up on me. This is not the first time this has occurred with this company. They are scamming people with fraudulent charges and refuse to address it.Business response
07/27/2022
This Office represents The Hearst Corporation and your email of July 13, 2022 concerning the subscription of ************************** to Mens Health magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order was received through a 3rd party independent sales agency, TME Mens Health/ TME Magazine. The charge was made by this company.
We looked up TME Men's Health and this is what we found.
https://tmemagazine.com/tme-menshealth.htmTME Men's Health | TME Magazine
TME Magazine Address & Phone Number ******************************************************************* **************
tmemagazine.com
These programs often offer a free trial period after which the subscriptions continue automatically and are charged to the same credit card used when you accepted the offer. The charge appears as TME*MensHealth on your statement, along with our toll free number for your convenience.
If you would like to update your billing information and charge card number for your TME MENSHEALTH subscription, or cancel the subscription, we provide multiple options:
Automated Phone Line (24hrs x 7): **************
Live **************** Line (9am - 10pm ET): **************
Email: [email protected]
If you need further assistance, please feel free to contact me directly.
Sandra B*********/ Hearst Corporation/ Office of General Counsel/ 300 West 57th Street, New York, NY 10019/ Fax: ###-###-####/ ***********@hearst.com
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Customer Complaints Summary
5 total complaints in the last 3 years.
3 complaints closed in the last 12 months.