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Business Profile

Publishers Periodicals

Rodale, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Publishers Periodicals.

Complaints

This profile includes complaints for Rodale, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rodale, Inc. has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Rodale, Inc.

      400 S 10th St Emmaus, PA 18049-3622

    • Rodale Publishing, Inc.

      733 3rd Ave Fl 15 New York, NY 10017-3293

    • Rodale, Inc.

      1134 Pennsylvania Ave Emmaus, PA 18049-3514

    • Rodale, Inc.

      6461 Snowdrift Rd Allentown, PA 18106-9514

    • Rodale, Inc.

      15 N 5th St Emmaus, PA 18049

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/06/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They have been sending this magazine to my address. It comes in the name of ********************* I have never heard of him. I have emailed and written letters to them. They will not stop I have been getting this for years and don't know who pays for it. I have looked and can't find out what their billing name is. I want them to make sure I have never paid anything for something I just throw away. They will not answer anything. Thank you for any help you can give me. I would like to hear from someone. Thank You, *************************

      Business Response

      Date: 07/27/2022

      This Office represents The ****** Corporation and your email of July 18, 2022 concerning the subscription of **** ******* to Men’s Health magazine, which is published by ****** Magazines, has been referred to me for reply.  Please be advised that this order was received through an independent sales agency.  The subscription expires with the September 2022.  *** ****** may disregard any further invoice that he may receive and his name and address have been removed from our promotional mailing list. This order came from an agency under the Name **** ****** *** ***** ** Hopewell PA *****. The address was changed on December 28, 2018 from the Post Office to **** ****** **** ******* ** Knoxville TN *****.  The agency’s information is as follows: ****** ****. ********* ***., Suite  ***, Fresco, CA *****; Tel: ************. We apologize for the inconvenience.


       

       

    • Initial Complaint

      Date:07/05/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was reviewing a credit card statement online and noticed a random charge of $44.00 from TME Men's Health. I called the number listed and was connected to an operator in India. I explained that I do not receive Men's Health nor does anyone in my family receive it. She claimed that I ordered the magazine in 2016! Yet suddenly 6 years later I am charged for it?? Makes no sense. I repeated that I do not have a Men's Health subscription and she hung up on me. This is not the first time this has occurred with this company. They are scamming people with fraudulent charges and refuse to address it.

      Business Response

      Date: 07/27/2022


      This Office represents The Hearst Corporation and your email of July 13, 2022 concerning the subscription of ************************** to Mens Health magazine, which is published by Hearst Magazines, has been referred to me for reply.  Please be advised that the subscription order was received through a 3rd party independent sales agency, TME Mens Health/ TME Magazine.  The charge was made by this company. 

      We looked up TME Men's Health and this is what we found.

      https://tmemagazine.com/tme-menshealth.htm

      TME Men's Health | TME Magazine

      TME Magazine Address & Phone Number ******************************************************************* **************

      tmemagazine.com

      These programs often offer a free trial period after which the subscriptions continue automatically and are charged to the same credit card used when you accepted the offer. The charge appears as TME*MensHealth on your statement, along with our toll free number for your convenience.

      If you would like to update your billing information and charge card number for your TME MENSHEALTH subscription, or cancel the subscription, we provide multiple options:

      Automated Phone Line (24hrs x 7): **************
      Live **************** Line (9am - 10pm ET): **************
      Email: [email protected]
       
      If you need further assistance, please feel free to contact me directly.

      Sandra B*********/ Hearst Corporation/  Office of General Counsel/  300 West 57th Street, New York, NY 10019/  Fax: ###-###-####/  ***********@hearst.com

    Rodale, Inc. is NOT a BBB Accredited Business.

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