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Find a Location

Cars R Us Pre-Owned Vehicles has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCars R Us Pre-Owned Vehicles

    Car Dealers
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    PA Attorney General Files Lawsuit To Protect Consumers Buying Used Vehicles

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On January 27, 2022, in an Assurance of Voluntary Compliance filed in the Erie County Court of Common Pleas, the Pennsylvania Office of Attorney General alleged that Cars R Us Erie and its owner Ryan Lariccia sold 173 cars without a licensed salesperson on staff.  In addition, Cars R Us Erie misled consumers when it misrepresented extended service contracts to be warranties.

    Under the terms of the Assurance of Voluntary Compliance, Cars R Us Erie and Ryan Lariccia agreed to pay the Commonwealth of Pennsylvania $1,000 in civil penalties, as well as the costs in filing the Assurance of Voluntary Compliance. In addition, Cars R Us Erie and Ryan Lariccia agreed to comply with Pennsylvania law, including the Consumer Protection Law, the Board of Vehicles Act, and the Automotive Industry Trade Practices. Cars R Us Erie and Ryan Lariccia agreed to not misrepresent extended service contracts, to clearly disclose a vehicle’s prior usage, and to utilize language in sales agreements that conform to the Auto Regulations.

    Link to Press Release

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Cars R Us Pre-Owned Vehicles has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4157 W 12th St, Erie, PA 16505
      BBB File Opened:
      5/8/2019
      Business Management
      • Mr. Ryan A Lariccia, Owner
      Contact Information

      Principal

      • Mr. Ryan A Lariccia, Owner

      Customer Contact

      • Mr. Ryan A Lariccia, Owner

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a car from cars A couple of months ago, which I am financing I noticed the car was making noise. Also turning off I call the Owner of the car, which is Ryan He told me to bring a car in to get looked at When he opened the hood, he took a rag and washed off the battery And told me that I was Couple weeks had passed. I noticed the car was driving funny on the right side. I called once again and told him that the check engine light was on. He told me that it was OK that it will go off. I purchased myself a battery because the card kept coming off. I also called my insurance company which that’s on file. Seven times for a jumpstart, but when I purchased my battery, the battery worked in the car So when it was time for my inspection for the car, I couldn’t get the car inspected Due to the right side of the driver Side needed to be fixed I called several times to talk to the owner, and I also was talking to one of his employees who gave me the run around For months about the vehicle getting fixed The employee got fired from my understanding So now I’m speaking with a man named Garrett Who is giving me the runaround For three days and he never came to my house like he told me to check the car and see what the car is shutting off it won’t come back on I called today to talk to Garrett He told me that he was going to help me trade in my car which he’s going to talk to the owner because I been having trouble since I got the car Now he’s telling me to take the car to To a car shop in Harbor Creek Because now he don’t think that I can trade in the car The car is not working at all right now I purchased this car through finance so now I’m stuck with a car note and car insurance Which I’m currently paying now .. I really just want a new car because when you purchase a new car, a car should not be stopping or Not working I feel because I’m a female the men kinda ran over me Which that’s not right I have kids and responsibilities and bills. I also have to pay
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie K

      1 star

      10/25/2023

      Do not go here! First they offed me a 2014 Jeep compass that drove fine around side streets Then when I went to go home on highway way it wouldn't shift I almost got hit!...They acted like they didn't know then sold me a 2017 Dodge Caravan that not even two days later change oil and the check engine light came so I went to ******* had oil done and code said EVAP they told me that they probably erased it so they did then couple days later it came back. That's y they only cover engine tranny for 45 days Beware of them they are shady and can't call u back!

      Cars R Us Pre-Owned Vehicles Response

      10/30/2023

      We are sorry you have had some minor troubles with your vehicle you purchased. Regular maintenance items will always pop up and need attention when you buy vehicles with the mileage of the vehicle you purchased had. You have called and we have talked to you numerous times about this. In fact, we already took care of some of your concerns after the sale. Please trust that we have not tried to deceive you. We just cannot fix every little thing that happens in your vehicle. We would not be in business if we chased every check engine light that came on for every customer.

      Local BBB

      Better Business Bureau of Western Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

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