Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tendto Credit Union has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tendto Credit Union

      1129 State Street Erie, PA 16501

    • Tendto Credit Union

      9189 West Ridge Road Girard, PA 16417

    • Tendto Credit Union

      2165 West 21st Street Erie, PA 16502

    Business ProfileforTendto Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Tendto Credit Union has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tendto Credit Union

        1129 State Street Erie, PA 16501

      • Tendto Credit Union

        9189 West Ridge Road Girard, PA 16417

      • Tendto Credit Union

        2165 West 21st Street Erie, PA 16502

      Location of This Business
      1129 State Street, Erie, PA 16501
      BBB File Opened:
      6/22/2005
      Years in Business:
      66
      Business Started:
      1/1/1958
      Alternate Business Name
      • Erie Community Credit Union
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/08/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 12/3/21 I checked my banking app... I see there is $12.89 and there is a hold for 12.95 for Walmart so I transfer $1.68 from savings so that it doesn't bounce which brought my total $14.57 I have bounce check protection and they will pay my over draft amount and charge me a fee of 28.00. So today 12/7 I look at my app and see they paid Walmart but I also see a bounce check fee of 28.00. How could this be...so I look and see there is a hold for $5.29 for Apple okay fine but why did they bounce Walmart so I call they tell me yes they held $5.29 for Apple which came in later that night which left me with 9.60 ok so why is the 5.29 still on hold if you have already subtracted it from the balance?? BUT if I come in and deposit 5.29 then they will not charge the fee I will only owe 28.00 for Walmart and if I don't than I would have to pay another 28.00 so I said I'll be in in the morning. And she said ok deposit the funds "I WILL REIMBURSE THE 28.00 FOR WALMART" I said okay be in in the morning ( I tell my daughter that's extortion she's also an owner of the account). $14.57 that I thought would take care of walmart but later they held 5.29 for Apple so they bounced walmart charged me 28.00 fee okay...but now they are going to bounce AppIe (the monies they already subtracted) and charge another 28.00 unless I deposit $5.29 BUT IF YOU SUBTRACTED $5.29 WHICH HAS CAUSED WALMART TO BOUNCE - $12.95 = $1.62 charged 28.00 fees 5.29 dollars on hold but mind you they have already deducted the $5.29 12/8/21 I wake this morning and say let me go to the bank and deposit the money look at my app and to my surprise they bounced Apple so now I'm negative 58.00 I swear they cleared this hold after we spoke on the phone. This can't be safe business practice.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      Better Business Bureau of Western Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.