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ComplaintsforLighthouse Metal Roofing
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Complaint Details
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Initial Complaint
10/19/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
hired to repair a section of my father’s roof.. There was a substantial leak that was occurring on an enclosed front porch attached to the house.. after providing a quote the company arrived to repair the roof.. this occurred about a month after my father paid a deposit for the job.. They appeared efficient, after the job was completed they charged more money than in the quote by about $600.. My father promptly paid them .. erie entered a dry period so we didn’t know if they repairs actually took care of the leak.. It didn’t.. the roof is leaking as much as before.. after several calls they showed up & went back on his roof & they claim they couldn’t find a leak.. they said they added some more chalking & said that the leak was coming across the area & it would cost at least another $1000 to find the leak.. they would check for other options but never called back.. THEY DID NOT FIX THE LEAK & WE HAVE CALLED & EMAILED MANY TIMES- THEY ARE IGNORING US.. ripped off a 90 yr old man
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.