Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pet Store

Heartland Pets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Store.

About

Important information

  • Advertising Review:

    On February 9, 2023, BBB of Western Pennsylvania requested that the business substantiate, modify, or discontinued its advertised claims on the business’s website and social media pages to comply with the BBB Code of Advertising. Below are the outstanding challenges which can be found at https://www.heartlandpets.net/ and each challenge below is referenced by its corresponding BBB Code of Advertising Principle.

     

    -"State and federal licensing"

     BBB Code of Advertising Principle #1 - Basic Principles of the Code 

    -  "The finest and most extensive dog breed selection"

    BBB Code of Advertising Principle #29- Subjective Puffery Claims

    "Comprehensive one and two year warranties on your puppies"
    - "If within ten days of purchase a health problem, as covered under warranty, should occur..."

    BBB Code of Advertising Principle # 20 - Warranties or Guarantees

    "Or Apply for One of our Approved Financing Options Below" 

    BBB Code of Advertising Principle #16 - Credit

    BBB found that these claims were in violation of the BBB Code of Advertising.  As of March 13, 2023, the business has failed to modify these claims.


About This Business

This company offers animals for sale.

Business Details

BBB File Opened:
3/13/2001
Business Management:
Ms. Wendi Klein, Store Manager

Additional Contact Information

Principal Contacts
Mr. Richard Winslow, Owner
Customer Contacts
Mr. Richard Winslow, Owner

Additional Information

Other Resources
Department of Agriculture (PA)
2301 North Cameron Street
Harrisburg PA 17110
Phone Number: (717) 787-4737
http://www.agriculture.state.pa.us
[email protected]
Business Categories
Pet Store

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.