Business ProfileforHeartland Pets

This is copy/pasted from my Google review: UPDATE 5/5: I received a letter in the mail today explaining I am not allowed to set foot on Millcreek Mall property. I go to church right next to the mall, so I called to make sure it would be alright. Mall security said that's okay, but if I go near the mall I will be arrested. I spoke with Heartland Manager, Richard, on the phone about this, and he is in fact the one who filed the complaint, alleging I was trying to break in to their store (this is a complete fabrication.) This is what Heartland does to people who call them out on their horrible, horrible business practices. I never received an apology, by the way. Only attitude. UPDATE 4/20: Manager Richard told me Monday the check would be here in a day or two, that he would be sending it Priority Mail. But in actuality he sent it with regular postage, so I am still waiting for my money back. I cannot afford the gas to attend classes at Edinboro, today. DO NOT TRUST THIS STORE. They definitely still uses PUPPY MILLS. UPDATE 4/18: **** passed away from PARVO, contracted at Heartland. This is what Summit Pet Hospital helped me to understand. Heartland has not been helpful in getting the compensation I deserve. This makes the whole Mall look bad. ORIGINAL REVIEW 4/12: **** became my very first dog, at 39! Maddie helped me so much in finding my soul mate, and Jessie the assistant manager helps hire really caring and kind people. Do not worry too much about puppy mills here, they said they don't use them. They apparently CARE about their animals, and it shows.