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          Find a Location

          The Bartell Drug Company has 93 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Bartell Drug Company

              null Etters, PA 17319-9363

            • The Bartell Drug Company

              14130 Juanita Dr NE Ste 107 Kirkland, WA 98034-0127

            • The Bartell Drug Company

              1001 Mercer St Seattle, WA 98109

            • The Bartell Drug Company

              10116 NE 8th St Ste 6 Yarrow Point, WA 98004

            • The Bartell Drug Company

              14227 Tukwila Int'l Blvd Seatac, WA 98168

            Business ProfileThe Bartell Drug Company

            Pharmacy
            Multi Location Business

            Contact Information

            Etters, PA 17319-9363

            Visit Website
            (206) 624-2626

            Customer Reviews

            1.38/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 134

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers a full-service drug store.

            Business Details

            This is a multi-location business.

            Find a Location

            The Bartell Drug Company has 93 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Bartell Drug Company

                null Etters, PA 17319-9363

              • The Bartell Drug Company

                14130 Juanita Dr NE Ste 107 Kirkland, WA 98034-0127

              • The Bartell Drug Company

                1001 Mercer St Seattle, WA 98109

              • The Bartell Drug Company

                10116 NE 8th St Ste 6 Yarrow Point, WA 98004

              • The Bartell Drug Company

                14227 Tukwila Int'l Blvd Seatac, WA 98168

              Location of This Business
              Etters, PA 17319-9363
              BBB File Opened:
              4/17/1972
              Years in Business:
              134
              Business Started:
              1/1/1890
              Business Started Locally:
              1/1/1890
              Business Incorporated:
              1/23/1904
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Sound-Script #48
              • Bartell Drugs - Main Warehouse
              • Bartell Drugs #74
              • Bartell Drugs #6957
              • Bartell Drugs #06991
              • Bartell Drugs #06990
              • Bartell Drugs #06986
              • Bartell Drugs #06978
              • Bartell Drugs #06977
              • Bartell Drugs #06976
              • Bartell Drugs #06975
              • Bartell Drugs #06973
              • Bartell Drugs #06972
              • Bartell Drugs #06971
              • Bartell Drugs #06970
              • Bartell Drugs #06969
              • Bartell Drugs #06968
              • Bartell Drugs #06967
              • Bartell Drugs #06966
              • Bartell Drugs #06965
              • Bartell Drugs #06964
              • Bartell Drugs #06963
              • Bartell Drugs #06962
              • Bartell Drugs #06961
              • Bartell Drugs #06959
              • Bartell Drugs #06958
              • Bartell Drugs #06957
              • Bartell Drugs #06956
              • Bartell Drugs #06954
              • Bartell Drugs #06953
              • Bartell Drugs #06952
              • Bartell Drugs #06951
              • Bartell Drugs #06948
              • Bartell Drugs #06947
              • Bartell Drugs #06945
              • Bartell Drugs #06944
              • Bartell Drugs #06943
              • Bartell Drugs #06942
              • Bartell Drugs #06941
              • Bartell Drugs #06940
              • Bartell Drugs #06939
              • Bartell Drugs #06938
              • Bartell Drugs #06936
              • Bartell Drugs #06934
              • Bartell Drugs #06933
              • Bartell Drugs #06932
              • Bartell Drugs #06931
              • Bartell Drugs #06930
              • Bartell Drugs #06929
              • Bartell Drugs #06928
              • Bartell Drugs #06927
              • Bartell Drugs #06926
              • Bartell Drugs #06925
              • Bartell Drugs #06924
              • Bartell Drugs #06923
              • Bartell Drugs #06922
              • Bartell Drugs #06921
              • Bartell Drugs #06920
              • Bartell Drugs #06918
              • Bartell Drugs #06917
              • Bartell Drugs #06916
              • Bartell Drugs #06915
              • Bartell Drugs #06914
              • Bartell Drugs #06912
              • Bartell Drugs #06911
              • Bartell Drugs #06910
              • Bartell Drugs #06909
              • Bartell Drugs #06908
              • Bartell Drugs #06907
              • Bartell Drugs #06906
              • Bartell Drugs #06902
              • Bartell Drugs #06901
              • Bartell Drug Company #37
              • Bartell Drug Company #28
              • Bartell Drug Company #19
              • Bartell Drug Co #46
              • Bartell Drug Co #3
              • Bartell Drug Co #9
              • Bartell Drug Co #23
              Business Management
              • Mr. Ken Mahoney, Division Vice President Retail
              • Ms. Jean B Barber, Vice Chairman
              • Ms. Susan Lowell, Member
              • Mr. Byron Purcell, Member
              • Mr. Owen McMahon, Member
              • Mr. Andrew Palmer, Member
              Contact Information

              Principal

              • Mr. Ken Mahoney, Division Vice President Retail
              • Ms. Jean B Barber, Vice Chairman
              • Ms. Susan Lowell, Member
              • Mr. Byron Purcell, Member
              • Mr. Owen McMahon, Member
              • Mr. Andrew Palmer, Member

              Customer Contact

              • Mr. Ken Mahoney, Division Vice President Retail
              • Ms. Susan Lowell, Member
              Additional Contact Information

              Fax Numbers

              • (425) 644-7427
                Other Fax
              • (425) 697-5523
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/25/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Unanswered
              I'm just back from an absolute exposition in weak leadership and inexcusable customer service. I have been shopping at ******************************************* for decades and every since Rite Aid put their stink on the business shelves are empty, employee competancy is lower and no one has a clue how to resolve issues. I was just called a liar, and after proving my claim true, no appology or concession was made. I came in for an add item. After I didn't see, I asked the cashier for help. The cashier struggled with english and also appears to be mentally challenged. He called for help. ****, who I have seen for at least 4-5 years came to assist. She told me she'd never seen the item I was talking about and since it was Saturday night, all the sales tags had been pulled. The geniues at Rite Aid also got rid of physical ads, so I had to pull it up on my phone. At that point, everyone was amazed that my claim was true, but again, she claimed she never seen that size item for sale. The item was ************ *******oz laundry detergent. The store had smaller sizes, but nothing close to the add size. There were several other brands of detergent in that size, but they refuused my substitution request. I then asked for a rain check and that's when the circus got bigger. Two cashier claimed they couldn't find Arm and Hammer in the system. At this point, it's been 20 minutes and I'm not happy. The shift supervision told me I could have the 100oz bottle for the sale price. I told her, you said no subs, but you are willing to send me home with a bottle 45 oz short of the add. The 35oz bottle was $6, so she was really trying to short change me. They ended up hand writting me a rain check, but then said, if the item isn't in the system, I'll never be able to redeam it. I am so fed up with broke businesses, if it's in your add, stock it and if you don't have it, allow substitutions or have a way to replenish stock. Rite Aid has ruined this business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
              Read 18 More Complaints

              Customer Reviews

              16 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Otto G

              09/17/2023

              I have been a customer at the ******* Location for many years, when I read some reviews it lets me to believe that folk don't understand or don't care the difficulties of converting while still open, to another company and their process Including the thousands of us that use the Pharmacy on a bi weekly basis and them 4remaining HIPAA compliant! I'm one of the least patient guys there are, and was angry that things took time and I would storm out, then I started to realized what they were going thru, big turn over as some didn't want to work for a different company so it seemed every time I went in I had to deal with someone new.! The new policy of giving our birthdates out loud at the counter bothers me still, I then I noticed I had digits on my scripts that was always the same or my ID so I started thinking even in today's world how are they able to do it without closing. Yes some of the changes seemed to take forever and service was slowed by what actually is the ongoing efforts to become more streamlined and implementation of updated elements that as a customer service don't need to know but that you will see a huge improvement in all the above. I want to thank all the staff that puts up with our at times bad behavior and rudeness that you don't deserve. Keep up the great improvements and know we do care were just not very good at saying Im Sorry.
              Read 15 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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