ComplaintsforUSCB Corporation

• Initial Complaint

  07/31/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for the debt with ***************** ******. I do not have a contract with this reported agency. I have not seen any contract with my signature agreeing to pay this amount.

  Business response

  08/03/2023

  Attached please find a copy of **************** signed enrollment agreement with our client ***************** .  Our records indicate ************ paid his balance in full on 08/01/2023.  As per his request we have requested the credit bureaus remove this entry from his credit history.

  For any further questions, please contact my office at ************.

  Sincerely,

  ***************************
  Manager

  File ********

• Initial Complaint

  07/19/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  My credit need to be resolved this school I pay for out pocket I need this school off report

  Business response

  07/27/2023

  We have placed the consumers accounts with our client, *************************** in a disputed status with the credit bureaus.  Attached please find copies of her enrollment agreements as well as itemized tuition statements showing the balances due on each account.   When the student enrolled,she agreed to make monthly payments, however payments were not made.

  The consumer agreed to the terms & conditions of these enrollments.  We would be happy to assist the consumer in resolving her balances.  For further assistance we suggest she contact our office to discuss payment options.

  Sincerely,

  ***************************
  Manager

  FILE: *******, *******, *******
  

  Customer response

  07/27/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ***************************
  

• Initial Complaint

  07/07/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with ****** ********* ***** ***** I do not have a contract with USCB CORPORATION they did not provide me with the original contract as I requested

  Business response

  07/13/2023

  We have placed the consumers account with our client, **************** in a disputed status with the credit bureaus.  USCB Corporation is a third party debt collection agency representing our client in the collection of outstanding tuition debt.

  Attached please find a copy of the consumers signed enrollment agreement as well as an itemized tuition statement.  This is the only request we have received from the consumer to provide this information. The consumer agreed to the terms & conditions of this agreement.  Based on the withdrawal polices of the school the consumer does have an outstanding balance of $927.20. 

  We do have some options & would be happy to help them resolve their balance.   For further assistance,please contact my office at ************.

  
  Sincerely,
  
  ***************************
  Manager
  File *******

  Customer response

  07/17/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: ********
  
  I am rejecting this response because: there was never a contract signed with USCB Corporation.
  
  Regards,
  
  *****************
  

• Initial Complaint

  07/06/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am nat liane for this debt with ******* *******. I do not have a contract with USCB CORPORATION. They did not provide me with the original contract as I requested.

  Business response

  07/07/2023

  We have placed the consumers account with our client,************************, in a disputed status with the credit bureaus.  USCB Corporation is a third-party debt collection agency representing our client in the collection of outstanding tuition debt.

  As per the consumers request, attached please find a copy of the consumers Enrollment Agreement.  This is the only request we have received from the consumer requesting us to provide a copy of the original agreement.

  The consumer agreed to the terms & conditions of this enrollment.They completed 77% of the program resulting in a tuition balance of $503.00. We would be happy to assist the consumer in resolving this matter so they may resume their studies.  For further assistance they can contact our office.

  Sincerely,

  ***************************
  Manager

  FILE **********
  

• Initial Complaint

  06/25/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I have received a collection on my credits report from this company. I've never received a call / voice-mail from this company nor have I received a letter from this company whom state I owe *************************** I never received a letter from *********.....this is horrible how can it be legal for a company to do this I'm trying to get a home and this is on my ******* report. I am requesting this to be handled asap as like I stated before never have I received anything from this company

  Business response

  06/28/2023

  Attached please find copies of the consumers original enrollment agreement as well as student records with the original creditor, ********* ***************** According to the consumers records she enrolled & agreed to make monthly payments.  She requested to access the course digitally.  

  We have tried to reach the consumer by phone & mail with no response.  This account was placed in a disputed status as a result of an online dispute 05/11/2023 with the credit bureaus.  

  If ******************** is no longer interested in this course of study, she can still cancel her enrollment with the school and only pay the cancellation fee associated with her enrollment. The cancellation fee is $86.34.  Once paid her account with the school as well as my office will be closed.  Her credit history will be updated to settled in full for a lesser value & no further products or services will be provided to her by my client.

  She can make that payment on our website, www.uscbcorporation.com or simply reach out to my office @ ************.  We are more than happy to help her resolve her tuition balance.

  Sincerely,

  ***************************
  Manager

  FILE *******
  

  Customer response

  07/06/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ***************************
  

• Initial Complaint

  06/13/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  i reviewed my consum er report and noticed that there was an inaccurate account on my credit report. consumer reports and agencies have assumed a vital role and have a responsibility to report consumer information to the best to their ability with maximum accuracy.I contacted uscb corporation and asked for them to investigate & remove the inaccurate account from my consumer report that they illegally reporting and i request specitically the alleged original application bearing my signature and they have not been able to provide such proof to me. This is a violation of the fair credit reporting act, and these disputed items may not appear on my credit reportif they cant verified by any evidence or proof.

  Business response

  06/16/2023

  We are unable to locate the consumers records by name, address or phone number. In order to better assist them, we need to locate the correct account information.  Please provide us with the full 10-digit account number as it is listed on the consumers credit report. 
  
  Once the account is located, we will be able to respond to this request.  Please contact me with more information concerning this account so that we can properly help locate the records & validate this request.
  
  Looking  forward to hearing from you. My direct number is ************.

  Sincerely,

  ***************************
  Accounts Manager
  

• Initial Complaint

  06/12/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with USCB Corporation, I do not have a contract with this agency. They did not provide me with the originally contract as requested.

  Business response

  06/14/2023

  As per the customers request, attached please find a copy of her enrollment agreement as well as student records with our client ********* ****** *********.  This is the first request we have received from the customer to validate this debt.

  We have placed her account in a disputed status & will update her credit history to a disputed status as well. We are more than happy to work with the customer to resolve her tuition balance.

  Any further questions, please contact our office at ************.

  Sincerely,

  ***************************
  Accounts Manager

  File *******

• Initial Complaint

  06/05/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Hi BBB, I would like your assistance with this company. I do not have a contract with this company for this alleged debt. I would like the following provided to me: 1) An explanation of what this alleged account balance is for. 2) A complete Audit Trail calculation of this balance, including the complete payment history on this account, so I have proof that the amount is correct. 3) Documentation that shows I agreed to pay this debt with my signature and documentation shows I gave you permission to have my information and paperwork showing I gave you authorization to report this to my credit report. No consent to you having my information and unauthorized use of my social security number is identity theft and you will be reported for such. 4) The Agreement that grants you authority to collect on this alleged debt. 5) A copy of your state license, including license number that give you rights to collect in my state. 6. The purchase agreement 7. Swear under penalty of perjury you were present during the alleged debt) If your company cannot provide me with all of the following, I request that this debt nullified and removed from my credit profile. Pursuant to the Federal Fair Debt Collection Practices Act (15 USC 1692c), you are hereby notified to immediately cease communications concerning the collection of the debt associated with the above-referenced account. This notice shall include, but is not limited to written correspondence, telephonic communication and reporting this account to any consumer reporting agencies. I demand that you delete this tradeline from all consumer reporting agencies immediately.

  Business response

  06/08/2023

  Attached please find a copy of the original invoice for ******************** transport with our client, ****************** on 07/18/2018.  Our client has indicated no insurance information was ever provided to them resulting in the outstanding balance of $944.00.  We'd be happy to help **************** resolve his balance. He can contact our office @ ************ to speak with a representative.
  

  Sincerely,

  ***************************
  Accounts Manager

  File **********
  

• Initial Complaint

  06/03/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with *******************, I do not have a contract with USCB Corporation , they did not provide me with the original contract as requested.

  Business response

  06/06/2023

  As per the customers request attached please find a copy of her enrollment agreement, payment history & grade history with our client, *******************. This is the first request we have received to validate this debt.

  We have placed her account in a disputed status & will update her credit history to a disputed status as well. We are more than happy to work with the consumer on a payment plan to pay her tuition so she may resume her course.

  Any further questions, please contact our office at ************.

  Sincerely,

  ***************************
  Accounts Manager

  File **********

• Initial Complaint

  04/12/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  Due to Covid, this collection was deleted from my credit report around June or July of last year. Last month however, it was added back to my credit report. I'm asking for it to be removed again immediately. I do not have a contract with this company for this alleged debt. I would like the following provided to me: 1) An explanation of what this alleged account balance is for. 2) A complete Audit Trail calculation of this balance, including the complete payment history on this account, so I have proof that the amount is correct. 3) Documentation that shows I agreed to pay this debt with my signature and documentation showing I gave you permission to have my information and paperwork showing I gave you authorization to report this to my credit report. No consent to you having my information and unauthorized use of my social security number is identity theft and you will be reported for such. 4) The Agreement that grants you authority to collect on this alleged debt. 5) A copy of your state license, including license number that give you rights to collect in my state. 6) The purchase agreement 7.) Swear under penalty of perjury you were present during the alleged debt) If your company cannot provide me with all of the following, I request that this debt nullified and removed from my credit profile. Pursuant to the Federal Fair Debt Collection Practices Act (15 USC 1692c), you are hereby notified to immediately cease communications concerning the collection of the debt associated with the above-referenced account. This notice shall include, but is not limited to written correspondence, telephonic communication and reporting this account to any consumer reporting agencies. I demand that you delete this tradeline from all consumer reporting agencies immediately.

  Business response

  04/27/2023

  Attached find a copy of the customers signed Enrollment Agreement with our client.   As per the customers request we have ceased all collections on this account & returned the file to the original creditor.  For any further information, please contact ***************** School directly.

  Sincerely,

  ***************************
  Manager

  File **********
  

  Customer response

  04/28/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *************************
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩