ComplaintsforTransworld Systems, Inc
Additional Complaint Information
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with safeguard operations llc. I do not have a contract with Transworld Systems, Inc, they did not provide me with the original contract as requested.Business response
07/26/2023
July 26, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ****** *******’s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to ****** ********* at ###-###-####.
Please be advised that we have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on the consumer’s credit profile in a disputed status.
Please be advised that we cannot affect a change to how any other company may have listed the above account on the consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
When checking my balance it states that I still have a balance from ******** which I had paid in full 2 years ago. I have contacted the creditor, ******** and they have confirmed that I have a zero balance with them and have both of ******** and myself have emailed proof that I have a zero balance with them. I have contacted this credit collection company several times and they say they can not remove it without ********'s submission, which ******** says they have sent.Business response
07/26/2023
July 26, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ***** **********s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI has closed the referenced account as paid in its system. It is TSI's intent to have no further communication with ***** ********* relating to this matter. Please direct further inquiries to
******* at P. O. Box ****, Columbus, GA *****.
Enclosed please find a copy of an account payment history with our office for the above account.
Should there be a discrepancy, kindly contact us.
TSI has contacted the credit bureaus with which it does business with its request to delete TSI’s listing of the above-referenced account from the consumer’s credit report for the social security number listed in TSI’s records. TSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer’s credit profile.
While we have complied with federal law, factors beyond our control may prohibit us from confirming or denying the presence of inaccurate information within the time frame prescribed by state law. We may not have sufficient time to complete an investigation of the alleged inaccuracy.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ****** . I do not have a contract with TRANSWORLD SYSTEMS. They did not provide me with the original contract i requestedBusiness response
07/31/2023
July 26, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ************ ********’s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to **** **** ******* at ************.
Please be advised that we have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on the consumer’s credit profile in a disputed status.
Please be advised that we cannot affect a change to how any other company may have listed the above account on the consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I received a mail from them to collect payment for ************ of *******. I never went there for a year because it is out of my insurance coverage. There is no information about what service and when I owned the bills.Business response
07/26/2023
July 26, 2023
Dear *** *******:Transworld Systems Inc. (TSI) has received your letter relating to ***** ****’s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI has closed the referenced account as paid in its system. It is TSI's intent to have no further communication with ***** **** relating to this matter. Please direct further inquiries to
************ ** ******* at P. O. Box ****, Belfast, ME *****.
Enclosed please find a copy of an account payment history with our office for the above account.
Should there be a discrepancy, kindly contact us.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsBusiness response
07/26/2023
Please see attached.Initial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ******* *************** I do not have a contract with Transworld Systems, Inc. They did not provide me with the original contract as I requested.Business response
08/02/2023
August 2, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to **** *****’s complaint filed with the BBB serving Metro Washington DC and Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to ***** ********* at ###-###-####.
In addition, please be advised that we have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on consumer’s credit profile in a disputed status. Please be advised that we cannot effect a change to how any other company may have listed the above account on consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Transworld Systems Inc, I do not have a contract with Transworld Systems In, They did not provide me with the original contract as requested .Business response
08/02/2023
August 2, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ********** ********’s complaint filed with the BBB serving Metro Washington DC and Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to **** **** ******* at ###-###-####.
In addition, please be advised that we have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on consumer’s credit profile in a disputed status. Please be advised that we cannot effect a change to how any other company may have listed the above account on consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I do not have a valid, signed contract with Transworld Systems Inc for the unsubstantiated debt from ****** ******. Transworld Systems Inc did not provide me with the original contract as requested to verify the debt. I do not take full claim to this debt without a valid signature from the original creditor.Business response
07/24/2023
July 24, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ******* ****’s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI has closed the referenced account as paid with a discount in its system. It is TSI's intent to have no further communication with ******* **** relating to this matter. Please direct further inquiries to ***** ********* ******** LLC at ***** *** ******* **. ****., Suite ***, Alpharetta,
GA *****.Enclosed please find a copy of an account payment history with our office for the above account.
Should there be a discrepancy, kindly contact us.Please be advised that TSI have contacted the credit bureaus, with which we do business, with our request to update our listing of the above account on the consumer’s credit profile as settled. TSI cannot affect a change to how the creditor or any other company may have listed the account on the consumer’s credit profile.
While we have complied with federal law, factors beyond our control may prohibit us from confirming or denying the presence of inaccurate information within the time frame prescribed by state law. We may not have sufficient time to complete an investigation of the alleged inaccuracy.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I do not own this debt.I already dispute the validation the debt from credits bureau.I am not liable for this debt with TRANSWORLD SYSTEMS.I do not have a contract with them.They did not provide me with the original contract as I requested and a detailed statement of the amount their claiming.Business response
08/03/2023
August 3, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ******* ********’s complaint filed with the BBB serving Metro Washington DC and Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
On 07/13/2020, TSI mailed validation documents to the consumer, no mail returns were received.
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to **** **** ******* at ###-###-####.
In addition, please be advised that we have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on consumer’s credit profile in a disputed status. Please be advised that we cannot effect a change to how any other company may have listed the above account on consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
********************* ***** submitted a claim to you for $130, nobody in the office has any explanation of what this charge is. Please explain to me why I am being charged this. I cleaned my apartment when moving out, the only things left behind was counter cleaner and bleach because I was moving out of state and couldn't take liquids. I was told the cleaning supply was fine when I talked to management that is no longer in the office.Business response
07/25/2023
July 25, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ******* *****’s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to **** **** ******* at ###-###-####.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsInitial Complaint
07/08/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ************************. I do not have a contract with Transworld System Inc. They did not provide me with the original contract as I requested.Business response
08/03/2023
August 3, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ****** ******’ complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI requested and has received validation information for the above account. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Please direct further inquiries to ******* ***** at ###-###-####.
Please be advised that we have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on the consumer’s credit profile in a disputed status.
Please be advised that we cannot affect a change to how any other company may have listed the above account on the consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer AffairsBusiness response
08/29/2023
August 22, 2023
Dear *** *******:
Transworld Systems Inc. (TSI) has received your letter relating to ****** ******’s complaint filed with the Better Business Bureau serving Metro Washington DC & Eastern Pennsylvania. TSI has researched this matter and the findings are set forth below:
TSI has closed the referenced account in its system. It is TSI's intent to have no further communication with ****** ****** relating to this matter. Please direct further inquiries to
******* ********* at * ********* ***. NW, Atlanta, GA *****.TSI has contacted the credit bureaus with which it does business with its request to delete TSI’s listing of the above-referenced account from the consumer’s credit report for the social security number listed in TSI’s records. TSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer’s credit profile.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.
Very truly yours,
TSI Consumer Affairs
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
867 total complaints in the last 3 years.
395 complaints closed in the last 12 months.