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Find a Location

United Concordia Companies, Inc has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • United Concordia Companies, Inc

      4401 Deer Path Rd Harrisburg, PA 17110-3907

    • United Concordia Companies, Inc

      PO Box 69414 Harrisburg, PA 17106-9414

    • United Concordia Companies, Inc

      2601 Weston Pkwy Cary, NC 27513-8626

    • United Concordia Insurance

      1000 Centre Green Way Ste 200 Cary, NC 27513-2282

    • United Concordia Companies, Inc

      2200 6th Ave Ste 804 Seattle, WA 98121-1843

    Business ProfileforUnited Concordia Companies, Inc

    Dental Plans
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers dental insurance plans as a preferred provider organization.

    Business Details

    This is a multi-location business.

    Find a Location

    United Concordia Companies, Inc has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • United Concordia Companies, Inc

        4401 Deer Path Rd Harrisburg, PA 17110-3907

      • United Concordia Companies, Inc

        PO Box 69414 Harrisburg, PA 17106-9414

      • United Concordia Companies, Inc

        2601 Weston Pkwy Cary, NC 27513-8626

      • United Concordia Insurance

        1000 Centre Green Way Ste 200 Cary, NC 27513-2282

      • United Concordia Companies, Inc

        2200 6th Ave Ste 804 Seattle, WA 98121-1843

      Headquarters
      4401 Deer Path Rd, Harrisburg, PA 17110-3907
      BBB File Opened:
      10/1/1992
      Years in Business:
      32
      Business Started:
      6/19/1992
      Business Incorporated:
      6/19/1992
      Type of Entity:
      Corporation
      Alternate Business Name
      • Concordia Preferred
      • Concordia Select
      • Penndental
      • Concordia Flex
      Additional Contact Information

      Website Addresses

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/22/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I am under my wife's (***********************************************) dental insurance w/ Concordia. Had dental work done 4/12. Insurance should have paid $110. They didn't. Dentist said Concordia told her they mailed check to my wife at home. It never arrived. I called in beginning of May. They said they are canceling old check and reissuing new one. It never arrived. I called again later in May. Told me it was going out by end of month. Two weeks ago my wife says they called her to "discuss" the check and it was being reissued and mailed. It never arrived. I called them back again. They said it wasn't approved yet so I asked for a supervisor since I'm getting lie after lie from them. They told me to hold on an hung up on me. I have heard nothing back. Tired of playing games with them. I had to pay out entire balance out of pocket because balance is now 60 days past due. They owe me $110.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      CHRISTOPHER W

      1 star

      06/21/2024

      As an active member of the U.S. Air Force and having a spouse that uses this dental service, I would refuse this company if I was a civilian. NEVER follows up with what they say theyre going to do. Extremely lengthy times (months) with processing claims. Going on 12 months with processing one claim.

      Local BBB

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