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Business Profile

Insurance Agency

Gary O'Korn-State Farm Ins

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    06/12/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    We had suspended our auto insurance and boat policy with state farm effective May 22, 2024. I called to cancel those policies May 14. Despite canceling our policy, State farm still collected the full amount from our bank account. We have been trying to get this refund from the money that they should not have taken because we canceled this policy, since it was removed from our account May 23rd. They had taken $390.45. but only should have taken $18.66 for my life insurance policy, which is the only remaining coverage they still have. We have continued to get excuse after excuse on why this money has not been returned to us and were promised it in check form on June 11th 2024. As of June 12th we are still not getting a check and still do not have an answer as to when our money will be returned.

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BBB Rating & Accreditation

C+

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Contact Information

9154 William Penn Hwy Ste 2

Huntingdon, PA 16652

(814) 643-6218

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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