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          Window Installation Specialists of Pittsburgh Inc has 1 locations, listed below.

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            Business ProfileWindow Installation Specialists of Pittsburgh Inc

            Windows
            BBB accredited business

            Contact Information

            1968 Mars Hill Rd

            Irwin, PA 15642-4990

            Visit Website
            (724) 446-0275

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/2017

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Since 1973, Window Installation Specialists of Pittsburgh has provided window replacement and custom windows installation services in Pittsburgh and southwestern PA.
            This business replaces windows and doors in homes and businesses throughout the Pittsburgh region and carries a wide selection of replacement windows and doors from today’s leading windows manufacturers, in beautiful and functional classic and modern window styles.

            Products & Services

            fiberglass windows & doors, composite windows & doors, aluminum windows & doors, wood windows & doors, Bay Bow Windows, Specialty Doors & Windows, Architectural Doors & Windows, Historic Doors & windows

            Business Details

            Location of This Business
            1968 Mars Hill Rd, Irwin, PA 15642-4990
            BBB File Opened:
            2/10/1997
            Years in Business:
            51
            Business Started:
            1/1/1973
            Business Incorporated:
            1/1/1989
            Accredited Since:
            9/1/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA003223 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 8/1/2025.

            These agencies may include:

            Pennsylvania Attorney General List of Registered Contractors

            16th Floor, Strawberry Square

            Harrisburg PA 17120

            (888) 520-6680

            Fax: (717) 7878242

            http://hicsearch.attorneygeneral.gov/

            Type of Entity:
            Corporation
            Business Management
            • Ms. Melissa Kish, Office Manager
            • Mr. William Kish, President
            Contact Information

            Principal

            • Mr. William Kish, President

            Customer Contact

            • Ms. Melissa Kish, Office Manager
            Additional Contact Information

            Fax Numbers

            • (724) 446-0292
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/12/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            March 10, 2021 Window Installation Specialists installed 5 of 6 windows we had ordered. The 6th was small for the space and Bill said they would order a new window at their cost and install it. The job has been paid in full. I called about another issue and on March 12, asked to put a hold on the last window barring the resolution of the other issue. When we realized the other issue would not be resolved as we had hoped, we asked to move forward with the last window. I last heard from Melissa K*** on April 6 via email that she was talking to Bill. I followed up with an email to move forward on April 26th and have not heard back since then. We have sent additional emails and left phone messages on a machine and with their answering staff, but have not received any word back.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William J

            02/07/2023

            Made a appointment with Mellisa K on 2/2/2023. Melissa never came or called. I called and left a message in her voice mail box. Never got a return call. On 2/7 received a letter in the mail stating she would be at my house on 2/2. ( A little late) Called Melissa on 2/7 and she said she never got a voice mail, knows nothing about the letter , and never apologized for not keeping the appointment. After talking with her, she called back and said she gave me a price on windows once and figured I would not buy a door from her so she did not call or cancel the appointment , but she said she called a day later to explain. Then she hung up me. THINK TWICE ABOUT THS COMPANY!!

            Window Installation Specialists of Pittsburgh Inc Response

            02/08/2023

            After i talked to him on the phone, i use a marketing program to schedule appointments. I noticed that i had this customer in my computer and pulled out the file. I had quoted him windows in 2021 but he used another company to do the windows. Once i realized that, i decided not to go out on the appointment. My time is valuable, and i don't like to be used to get competitive bids. If he had liked out company the first time, he would have bought from me or at least given me the chance to review my bid.. I contacted him the next day and cancelled the appointment. I never heard back from him until yesterday. I told him why I had cancelled the appointment. I didn't hang up on him, i was using my cell phone and the called dropped. I actually thought he hung up on me.

            Customer Response

            02/27/2023

            What company does not give competitive bids? As ******* stated she contacted me the NEXT day (which is false) after the appointment and cancelled.I called several times and left messages.She DID hang-up on me, not a dropped call. It was a land line.

            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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