Business ProfileforHugill Sanitation Inc

We have Hugill Sanitation for garbage pick up. On their website under services says to have garbage out by 5am. The paper that was sent to us told us to have it out by 6am. However on Fridays our garbage pick up the driver comes anywhere between 3, 330, 4, 430am. We’ve been getting up earlier and earlier to put our garbage out Friday morning because we can not leave it out over night due to animals getting into it and they’ve been told no early morning pick ups before because this is not the first time this has happened that I have had to call them and complain. This past Friday I was walking down my driveway almost to the end with garbage in hand outside light on and they drove past. I tried flagging them down with my light in my hand but they ignored it and drove right past. When I called and asked if the driver could come back and pick up the garbage since I was walking to put it out at 430. I got asked really snotty “well was it out by 5am” I again told them yes it was that it was 430 when the driver drove past me and this was not the first time. 8/19/22 my garbage was not picked up because they came at 3:30 and I was inside the house getting garbage around, 8/26/22 they did stop and pick it up at 4am and then 9/2 they drove past while I was in my driveway bringing it down. But yet not even 5miles down the road they aren’t there until around 9. So why when they send a paper telling you out by 6am, their website says 5am, that garbage pickup drivers come at 3, 3:30, 4, 4:30am. They should not be coming until at least 5am. When you call them though. They get snotty and tell you well put it out the night before. Well that doesn’t work when animals get into the garbage and then it’s all over the driveway and yard and they do not try to pick any of it up. That has happened before as well. They one call we made we were told there is not to be ANY early pick ups before 5 and it had started again