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Find a Location

SPE Motorsport has 1 locations, listed below.

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    Business ProfileforSPE Motorsport

    Auto Customizations

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    121 Bay Hill Drive, Latrobe, PA 15650
    BBB File Opened:
    9/12/2018
    Alternate Business Name
    • Snyder Performance Engineering Inc.
    Business Management
    • Mr. Dan Snyder, Owner
    Contact Information

    Principal

    • Mr. Dan Snyder, Owner

    Customer Contact

    • Mr. Dan Snyder, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

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    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Brian L

    1 star

    04/15/2024

    The company advertised a specific price for a product/service, but upon reaching the checkout stage, the price was unexpectedly raised. This misleading pricing strategy is concerning and deceptive to consumers.I contacted them numerous times and they stated Sorry. Only the piping kit was wrong & we aren't sure why since it's set to pull the pricing from the site. I then received an email from ****** and he asked where I saw the sale price. I then forward the email they sent with the advertised price. I asked if they would honor that price and I have lost all communication with the company. The part in question is the SPE Motorsport 6.7 Powerstroke Intake Piping Kit at $1061.65. Upon checkout, the price is $1249.00 I believe such practices violate fair business standards and mislead customers into making purchases under false pretenses. As a consumer, I feel it is important to address this issue to ensure transparency and integrity in business transactions.Such experiences like this enforce what others have stated, I will end purchasing from SPE. They are not an honest company. One star is still high...

    SPE Motorsport Response

    04/16/2024

    This customer’s poor review stems from our email that went out regarding our scratch & dent listing update email. As most businesses, we rely on technology to send emails. Our email provider pulled a wrong pricing for a product. We did have it available as a scratch & dent though but the product wasn’t one that worked for the customer’s vehicle combination- we had it for a 15-19 turbo truck & he has an 11-14 turbo. It’s not uncommon or illegal for a company to have misprinted something & there’s nothing illegal with cancelling an order or refusing to sell it at a lower price. As stated to the customer, the product pricing was correct when he clicked it. We could have lied & told him the product he wanted at that price was sold out but we uphold our integrity & apologized & told him that it was a tech error with our email provider. He remains upset however we are very fair with our prices & haven’t raised them in years while the cost of living has continued to rise. We also make as many products in the US as possible & pay our employees a very fair wage. Cheapening our products for an upset customer goes against our standards of practice. & only cheapen the brand as a whole. We wish this customer the best & that he can find a brand what will conform to his ideals & business practices.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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