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Find a Location

Fulton Books Inc. has 1 locations, listed below.

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    Business ProfileforFulton Books Inc.

    Book Publishers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.78/5stars

    Average of 289 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/29/2015

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    296 Chestnut St, Meadville, PA 16335-3216
    BBB File Opened:
    6/22/2015
    Years in Business:
    16
    Business Started:
    1/15/2008
    Accredited Since:
    6/29/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steve Russo, Customer Relations Manager
    • Mr. Andrew Barnhart, President
    • Ms. Heather Pelc, Vice President
    Contact Information

    Principal

    • Mr. Steve Russo, Customer Relations Manager
    • Mr. Andrew Barnhart, President

    Customer Contact

    • Mr. Steve Russo, Customer Relations Manager
    • Mr. Andrew Barnhart, President

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    On April 27th, 2024. I signed my contract with Fulton Books, in the contract it states you have 3 Business days to terminate your contract with Fulton Books, but how can you give someone 3 days to terminate something with you guys, when you don’t even know about the services you provide and how good of work you do. When I wrote my manuscript it had at least 80 pages, but on May 31st, they send the edited version to me and it only has 20 pages, and then on top of it, they rearranged my whole book and my chapters are out of order and then when I am reading it, I am LIKE WOW WHAT AM I READING? I WOULDN’T EVEN BUY THIS, and then on top of it only having 20 pages, that’s not a book, that’s a freaking ESSAY. I reached out to them to terminate it, they stated they can not terminate it, but if I cancel I can no longer with them anymore, I told her to cancel and Brittany emailed me back and stated I told you in the last email I you can not terminate it and I told her that you stated if I cancel I can not work with you guys ever again! I paid $295 to get started with them, and they are refusing to terminate my agreement due to the poor quality work they have done!!! I WOULD LIKE MY CONTRACT TERMINATED!!!!!!!!
    Read More

    Customer Reviews

    289 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mitchell F

    5 stars

    07/22/2024

    There are so many good things I can say about this company! Working with Fulton Books has been an absolute pleasure, and I am so grateful to a friend who told me about them! They listen to their authors! Our works come alive because of it! Thank you, Fulton Books for all youve done!

    Local BBB

    Better Business Bureau of Western Pennsylvania

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