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Find a Location

Microblading Browtique has 1 locations, listed below.

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    Business ProfileforMicroblading Browtique

    Microblading

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    200 James Place, Suite 401, Monroeville, PA 15146
    BBB File Opened:
    1/8/2020
    Years in Business:
    5
    Business Started:
    4/6/2019
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Kelly Phillips, Owner
    Contact Information

    Principal

    • Ms. Kelly Phillips, Owner

    Customer Contact

    • Ms. Kelly Phillips, Owner

    Industry Tip

    BBB Tip: Microblading

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Elizabeth R

    1 star

    12/14/2022

    My boyfriend purchased a Microblading session from Groupon for my Christmas present.I took a half day from work today and drove 45 minutes to the location. When I arrived, the owner told me that I was not eligible for the procedure. She told me that I should process a return with Groupon to get a refund - she said that I would get a full refund. I questioned if I would get Groupon Bucks or the money would be refunded to his card. She said the money would be refunded to his card. I was uncomfortable doing this without speaking to ***************** I tried to call but then realized the ************************ team is now online. She said that I just had to 'really look' for the phone number. I began to get suspicious and said I wanted to cancel my appointment and leave. She then told me if I canceled with groupon she would honor that same rate. I told her again I was uncomfortable and she said if I did not get the service I would be charged $25.00 for my consultation. I did not receive a consultation. After I questioned her for this charge she stated that I would be charged $75.00 if I did not pay the $25.00 for "missing my appointment." I am very frustrated not only that I missed half of my work day and drove 1.5 hours total for this appointment, but also that I now had to pay an additional $25.00. I do not recommend.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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