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            Business ProfileDream Controller

            Video Game Supplies

            Contact Information

            181 S Whitfield St Unit 8

            Nazareth, PA 18064-2156

            (646) 712-9925

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

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            Business Details

            Location of This Business
            181 S Whitfield St Unit 8, Nazareth, PA 18064-2156
            BBB File Opened:
            10/1/2021
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/04/2021

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I ordered a custom modded ps4 controller from dream controller. I paid 135 dollars for it. The item was sent by ****** reported delivered, but has still not been recieved. I filed a complaint with dream controller and fed ex. Dream Controller has not responded to my last two emails after telling me to speak with fed ex. Fed ex told me that I need to speak with dream controller for them to issue me a refund. Again, dream controller has not responded. My item went missing over a month ago. Now I'm left out the 135 dollars with zero to show for it.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            William S

            09/07/2022

            If I could make a 0 star review I would. This company's Facebook page is littered with customer reviews that reflect mine and that reflection is one of the worst I've ever seen. I got my product as a gift my girlfriend paid $155 for and I opened it past its very very short warranty period. Now normally I'd take the hit and simply move on but literally 80% or more of the reviews of this company and their products are the same. Dream controllers simply makes a terrible product and what makes it even worse is the fact that all they do is modify a licensed product and customize it. They can't do it right to save their lives and this company refuses to take accountability, respond to emails, help their customers or make any effort at all to compensate customers for what might be the worst customer service I've ever had the displeasure of dealing with. If I had the money and the time I'd be getting people together from their Facebook page to file a joint lawsuit. This company needs to not exist. Nothing but SCAM ARTISTS.

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