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            Business ProfileReed Oil Company Inc

            Petroleum Products

            Contact Information

            511 Montgomery Ave

            New Castle, PA 16102-1111

            (724) 658-6691

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

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            Business Details

            Location of This Business
            511 Montgomery Ave, New Castle, PA 16102-1111
            BBB File Opened:
            4/18/2006
            Alternate Business Name
            • Reed Oil
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

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            Most Recent Customer Complaint

            03/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Reed oil has some of the absolute worst customer service that i have ever experienced. They rarely call you back even after leaving several voice mails because they hardly ever answer the phone even durring regular business hours. We have been customers with them for over 6 years at this point and have run out of oil more times than I can remember. The our most recent incident happened today. They came on 3/3/23 and supposedly delivered 226.9 gallons but we are ran out on 3/23. How do they expect me to believe that we went through 200+ gallons of oil in 20 days. When my husband was going and getting it himself, 20 gallons was lasting over 2 and a half weeks and thats when it was cold. With the weather being in the 50s i find this situation impossible.
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            Read 3 More Complaints

            Customer Reviews

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            Local BBB

            Better Business Bureau of Western Pennsylvania

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