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Better Call Paul Solutions has 1 locations, listed below.

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    Business ProfileforBetter Call Paul Solutions

    Home Improvement

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1312 Adams St, Northampton, PA 18067-8715
    BBB File Opened:
    6/6/2023
    Alternate Business Name
    • Better Call Paul Home Improvement

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I hired ***** in May to complete a bathroom renovation and painting. Tile, new toilet and vanity, and baseboard and hang hardware and cabinet, and paint downstairs ceiling. I paid him in full. He was VERY UNPROFESSIONAL. Initally he said he'd be done in a weekend which turned into over 2 weeks and not completed. $900 labor $350 “materials” in never saw receipts for $80 more materials $35 thinset from stuff that dried out because he left it uncovered and wanted me to pay $1365 TOTAL Things ruined by his carelessness: $50 **** fan $40 spin mop bucket $30 drop cloth Paint on carpet Stained driveway with thinset More paint Unprofessional work: - cut finger and left bloody mess for me to clean -had my son and I help carry vanity and toilet upstairs -ruined spin mop bucket - stained driveway and game with thinset -stayed at my house until well after 11:30 and even as late as 2:30 am one night - never on time -ruined $50 **** tower fan -spilled paint on tarp and carpet and ruined tarp -towel bar too high and close to shower -cabinet off center -outlet not GFI up to code - tile done wrong and grouted with different colors -“lost” bathroom door replaced with one that doesn’t match others - disrespectful, unprofessional and rude through text -put paper towels and trash down toilet and drains -rigged vanity with a piece of wood after the backsplash fell off wall - vanity not lined up with backsplash -sink not working - did plumbing wrong -left his trash and mess for me to clean - messy caulk - ceiling painted- still see stain -got paint on towel bar -disrespectful texts -expected my son and I to help -spilled paint on $30 tarp and threw away I had someone come in after he "finished" and they were horrified by mistakes. Sink didn't work, grout had to be stripped and redone, hardware had to be rehung bc not centered, vanity had to be ripped off and reattached, plumbing had to be redone. This cost me additional hundreds of dollars to fix his faulty work.
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