We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Delivery Service

DailyCart LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    10/30/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On April 11, 2021 I purchased a video game controller from this company from their store on ****** where they had high reviews for their product. The was a total of $27.99 at the time of purchase. My excuse for waiting so long to file a complaint is due to the fact it is an electronic and I allowed plenty of time to testing it over most people that try something for a few days or a week. From the day it arrived in the mail it did not work as advertised and never once has. It refuses to use most batteries, it turns itself off constantly without warning, the control sticks have large "dead zones" where no response is given when used and buttons stick, do not feel like they are set in and stable correctly and don't always respond. In addition to this it came with a big hard jagged piece of plastic that tore my hand up first thing with a large deep cut. Nothing has changed in the time I've allowed trying out this controller and it is still just garbage and nearly unusable. In addition to this controller I was sent a paper with a bribe to give a 5 star review of their product in return for a free product of my choice up to a certain amount from their company. I'm assuming this is why there are so many high ratings for it and it is fully against ******'s policy yet they ignore this issue when it's brought up. I want to also add that by doing a search on this company with the information they provided for their location states there is no company by that name in that area anywhere. In fact a search of the company name "DailyCart LLC" brings up what appears to be a food company instead and spelt differently. There are also plenty of reviews stating that their tech support phone number is somebody's private residence and not a real company's phone number. They seem to be falsifying their information.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

B-

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

3450 Salmon St

Philadelphia, PA 19134-6025

Visit Website
(302) 303-2278

Business hours

9:00 AM - 7:00 PM
Business Hours
Closed
9:00 AM - 7:00 AM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.