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Find a Location

Empire Delivery Incorporated has 1 locations, listed below.

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    Business ProfileforEmpire Delivery Incorporated

    Delivery Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12700 Townsend Rd, Philadelphia, PA 19154-1032
    BBB File Opened:
    9/6/2005
    Business Management
    • Mr. Jim Mattox, Manager
    Contact Information

    Principal

    • Mr. Jim Mattox, Manager

    Customer Contact

    • Mr. Jim Mattox, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Tim D******* called after I requested a shipping quote for a vehicle transport online. He offered to beat the previous quote I had received of $650 to get my vehicle from Greeley, Colorado to Lansing, Michigan. He offered a rate of $540. He stated this was the all inclusive fee and that he was fitting my vehicle in due to a cancelation. He stated my vehicle would be picked up Thursday June 23, 2022. Then he called on the 23rd to state he would need a different driver to pick it up the next day. Pick up was verified by the car dealership in Greeley. Tom never called or answered his phone for confirmation or to make changes to the agreement. However, Tom called today, June 26, 2022 to state that my vehicle will not be delivered until Tuesday June 28, 2022 and it will now cost $1400. He states until I pay this higher rate, my vehicle will be held in storage and I will be charged additional leasing fees.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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