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Find a Location

Shadow Emergency Physicians has 1 locations, listed below.

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    Business ProfileforShadow Emergency Physicians

    Health

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 13917, Philadelphia, PA 19101-3917
    BBB File Opened:
    8/29/2012

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On 03/11/2020 I was taken to ****** ****** Med Ctr by ambulance after being drugged at a bar in Las Vegas. At the time my health insurance was *******. ******* received and paid 2 claims for this date of service. However Shadow Emergency Physicians never billed me until last month,,3 yrs later. I contacted ******* and they advised me they would not entertain this bill since it is more than 1 year old. In the meantime ******** Physcians Group is billing & texting me regarding payment of $2002. If this was illed in a timely manner my insurnace would have covered it. But of course now they will not pay it. I don't have this coverage any longer also. I contacted the billing party and asked for financial assistance which they told me they do not have. So they are re-billing ******* and will notify me after 30 days. I don't know how this biling practice is legal. It's been 3 years. When I ****** them this issue is a common occurrence. I am a student I cannot pay $2002 bill which I would have only been responsible for the copay if they had billed me when my insurance was in effect. ******* did pay 2 other claims for this dat of service so it is not that they didn't have my insurance information becaus the other Dr's and Emergency room and ambulance were paid. Thank you *********************************

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Phoebe D.

    1 star

    10/31/2022

    Shadow Emergency Physicians, PLLC, Philadelphia, PA 19101 is a scam. Their accounting company, Envision Physician Services are harassing me for payment of a medical claim that has already been paid by United Healthcare. The original bill to United was a claim for $2,134.00. In accordance with the service provider's contract with Medicare, payment was made in the amount $191.10 in March 2022. Envisions have sent me 3 threatening letters demanding I pay the $2,134.00. They even threatened to "ruin" my credit score. I have called them 4 times, I have sent letters providing them with all the claim information, without any results, They will not refrain from the continuing harassment. I'm at a complete loss.

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