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Complaint Details
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Initial Complaint
10/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I got a car from them over a month ago and the following month my car gets taken because they say the money that I paid (was returned) and that they tried to contact me and no one picked up .. I called the bank and they tell me to take it up with the dealership and vice Versa so I was ripped out of my money basically and its reported to the credit .. and based on reviews its happened to others recently .Business response
10/18/2021
Dear ******** *******,
Best Buy Imports has no record of ****** ****** ever inquiring or purchasing a vehicle at either of our locations therefore we have no business entertaining this complaint. Please contact me should you have any questions.
Sincerely,
Jane S****
10/18/21
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Contact Information
4060 Frankford Ave
Philadelphia, PA 19124-4533
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Get a QuoteCustomer Complaints Summary
13 total complaints in the last 3 years.
2 complaints closed in the last 12 months.