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Business Profile

Corporate Gifts

Ellisi Gifts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Corporate Gifts.

Complaints

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Complaint Details

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Complaint Type

  • Initial Complaint

    09/06/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Purchased item stuffed barking dog with a 3 day delivery. It has been two weeks and have tried contacting company and using UPS tracking number ****** ******* *********** ****** with no results. I just would either like my purchase or money back. It was a gift to ***** ******* ******* ** *** * **

    Business response

    09/07/2024

    Hi ********
    It takes longer than expected and looks like something went wrong with the package acceptance at the UPS/USPS origin facility. We double checked your order and the package is in transit. Tracking number is *******************************

    Please close this case and contact us if you have any other questions. Thank you Richard,

    Steven

    Customer response

    09/10/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me. 

    Regards,
    ****** ****

  • Initial Complaint

    07/15/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ordered a 2D crystal Was sent a pixel mess asked for a reprint was told I would not be satisfied with the reprint returned the crystal have not Received my refund 150.00 dollars.

    Business response

    07/15/2024

    We are sorry to hear of your experience.  We received the returned item, but it was damaged. Please close this complaint and directly contact our customer service at ***************@***********.com so that we can help you. Thank you!

    Customer response

    07/16/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

     
    Regards,
    ****** ******

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BBB Rating & Accreditation

A

This business is not BBB Accredited

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Businesses in this category

Years in Business: 10

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

1000 Ross Park Mall Drive

Pittsburgh, PA 15237

Visit Website
(412) 926-3219

Customer Complaints Summary

2 total complaints in the last 3 years.

2 complaints closed in the last 12 months.

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