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Business Profile

General Contractor

Zach's Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/30/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contractor took over 4 months to show up after being paid a hefty down deposit only to work for 3 hours and not even properly fix the issues that were described in the contract. I requested advise on a fence gate and contractor had no problem helping me only to add a surcharge of $250 to the bill. After 3 hours and sloppy work he left explaining he would be back to finish. Weeks later he responded that he was waiting for me to pick out the color of my paint even though there was another whole day of work to be done. Contractor convinced me that more than half of the work contracted didn't even need to be done while still honoring the initial price of work.

    Business Response

    Date: 07/31/2024

    He got a refund please remove the complaint 

    Customer Answer

    Date: 08/01/2024

    ** ******* ****** ** ******** **** ***** ********* **** ********** ** *** ********** *********  ** *** ***** *** *** ****** ** ****** ******* ****
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ******* ********

Zach's Contracting LLC is NOT a BBB Accredited Business.

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