Business ProfileforDon Farr Moving & Storage Company

I contracted with them for a move scheduled for July 9th, 2024. There were to be two stops. 1st stop *** ***** **** ********** ** ***** where a fold up treadmill, king mattress and box spring, and single dresser were to be picked up. The mattresses and box springs were to be wrapped. The 2nd stop was 2** ****** ***** ********** ** ***** where a kitchen table and 4 dining room chairs, a bedroom chest of drawers, a bedroom dresser with attached mirror, a living room coffee table, two television sets and lightweight patio furniture were to be picked up. Any glass was to be wrapped, and the tv sets were to be boxed before transportation. I initially spoke with Nicholas St****** who took the order and provided me with the contract listing the above items, and the packing supplies that would be used and the destination address of the move, *** ******** ***** ******** ** ****** I was fine with that and gave him the go-ahead with an estimated time of 4 1/2 hours and a cost between $700-$900 approximately. I then paid the $300 required deposit. That morning two gentleman showed up in a small truck, no dolly, no tools, no boxes, packing wrap, straps, etc. They themselves had no proper attire on to prevent back injury etc. Thankfully i let them use a dolly that i had to move the stuff from the first place. They had no tools to remove the mirror from the dresser or the table legs from kitchen table. i had a screwdriver, but a drill was needed to remove the legs and so they moved two of the four legs of the table. They struggled getting the bedroom furniture down the steps and dragged it accross the concrete damaging the bottom. Nothing was wrapped or boxed and they loaded the tvs in the back of my own vehicle. At the destination address i called and spoke with Alex Fix who basically baited and switched me into paying an addl $645 or he told the movers to drive away with my furniture. I paid and they unloaded everything into my garage and not the rooms in the home.