ComplaintsforDavison Design & Development, Inc.

• Initial Complaint

  12/27/2021

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  Collin G****** received my invention hand sketches and patent of my idea and then he closed my file refusing to do business with me. He is refusing to do business with me after receiving and reviewing my invention idea hand sketches. I signed a nondisclosure agreement provided by his company but even though he disregarded my hand sketches , he still has the concept design in memory.

  Business response

  01/05/2022

  
  
  This letter is in response to the above referenced complaint filed by Ms. ******** ***** against Davison Design and Development, Inc. (Davison) on or about 12/24/2021.  While Ms. ***** did submit and idea to Davison, she has not engaged any services nor has she made any payments.  Accordingly, Davison has not pursued her project.  There is no basis for her complaint.   
  
  When ideas are submitted to Davison, they are submitted pursuant to a Confidentiality Agreement. Per that Agreement, Davison agrees to not use a client’s idea without written permission. Davison takes this obligation seriously and adheres to it its terms with all submitted ideas.  That stated, there are literally millions of issued patents, filed applications, and products in the market place.  It is not uncommon for multiple people to have the same, or similar, idea.  Part of the purpose of Davison’s initial pre-development service is to provide the client with some understanding of the nature and extent of the “prior art” so that they may be more informed before deciding to pursue further development of their idea. Davison cannot be responsible for every similar product that others may independently develop.
  
  There is no factual basis to support Ms. *****’ complaint.  As stated, she has not engaged any services, nor made any payments. If she wants to engage Davison’s services, she may contact Davison at her discretion.  If she does not want to engage services, that is her prerogative, though that decision does not provide a basis for her complaint.
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.

• Initial Complaint

  10/12/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Davison Inventions is not doing anything to get my product in to stores. It took me years just to get the money they have lead me and a lot of other people on thinking our ideas would be instores all the time it took me to get the money to start my process. They put me on a do not call list and I have to speak with a legal department at their location. I want my product in stores or my money back I have not got any clear communication with them. All the people and businesses that help me stay on track to get this money has also sat back and watch as Davison Inventions played me like a fool. I did not listen to the stories which are true about Davison Inventions. If I do not get my product in stores I will shut them down on socail media with a lot of other people who have been discriminated a scammed and laugh at by Davison Inventions. Wait until ***** ****** Findouts this INVENT HELP IS THE WAY TO GO NOT DAVISON INVENTIONS I feel bad money back or product in stores.

  Business response

  10/26/2021

  
  
  This letter is in response to the above referenced complaint filed by Mr. ***** ******** against Davison Design and Development, Inc. (Davison) on or about 10/12/2021.  Davison has performed all contracted services with his approval and authorization.  Further, these services have been provided to his documented satisfaction.  These services were completed by January 2021.  There is no basis for his complaint. 
  
  Briefly stated, Mr. ******** entered into a contract for the design and creation of a product sample and presentation material.  Davison created a design for his product sample and provided that to him for review and approval.  He approved the design and based on that approval, the final product sample and presentation materials were created.  These items were provided to Mr. ******** in the form of an Executive Summary.  He authorized Davison to proceed with the presentation of the product idea.  In addition, he completed two separate questionnaires; one about the design and the second about the presentation material.  He provided only positive feedback in the questionnaires.  The corporation to whom the idea was presented did not enter into a license of his idea.  At this point, all contracted services had been completed and Mr. ********’s project was in a “reactive” status, wherein no presentations would actively be pursued and no continued updates would be provided.  Copies of his approval of the design, his authorization to proceed with the presentation and his signed questionnaires are enclosed.  
  
  In February 2021, in response to a discussion of additional services, Mr. ******** sent an email to Davison stating; “I do not think I will be going with Davison...” He also sent a letter to your office (unpublished, ID# ********) setting forth numerous unsupported claims.  Among the claims were that he had invented many of Davison’s products before ever having been in contact with Davison, he alleged to have had Facebook, Instagram, and the Paw Pals show stolen from him; and he demanded a settlement figure of 1.9 Trillion Dollars. These two items of correspondence made it clear that he was terminating his relationship with Davison and his file was closed.
  
  His current complaint demands; “I want my product in stores or my money back.” Davison simply does not guarantee a particular product idea will be licensed; much less guarantee a financial gain.  Davison goes to great lengths to disclose the risks to all individuals who may submit an idea for a new product.  In addition to disclosing all of its services and fees upfront, the historical success rates of securing a license and of realizing a financial gain are provided.   The contracts for services repeatedly provide disclosures that there is no guarantee that a product idea will be licensed, or that a client will realize a financial gain.  Unfortunately, the reality for most individuals is that their product idea does not get licensed.  When faced with an outcome not meeting their unrealistic expectations, too many clients forget that they knowingly undertook a risk after being fully informed of the risk by Davison.  Instead, they lash out, relying on a mistaken belief that their product ideas were special and should have prevailed where others did not.
  
              Davison has performed all contracted services with Mr. ********’s approval and authorization.  There is no basis for a refund, or for his complaint.  If he would like to discuss possible future services, he may contact the legal department to have his file re-opened.
  
  Sincerely,
  
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosures.

  Customer response

  10/26/2021

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
   
  Regards,
  
  ***** ********

  
  

  This is only and always about the business, I just my money back and all my materials that I have sent Jason M. He knows I am struggling living in a homeless shelter and been suffering for years. As a business man I thinks like the big corporations it's best to know about the person before doing business with them I told and emailed Jason some person private information building a better business relationship. I would have throught seems it's not that way. I would like all my money and materials back. From ***** **** *** to every design I ever sent to Davison Inventions, Jason M was the person leading me on.

• Initial Complaint

  10/05/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Last Dec, I contracted Davison to market my invention called The *******. I paid them $2995 to begin and $300 to develop presentation materials. They said that of 450 companies they deal with, 45 have been selected for contact. Six months later, I was informed that emails were sent to 5 companies out of 12 they had selected. Of those 5, none had ever been contacted by them before, nor had they ever had any sales with them. Three months later they had contacted no more companies. The latest report they gave me is that one of the five whom they contacted by email, die respond saying they have no interest. They have not done what they said they would do, neither will they return phone calls or messages. My product is on hand, and ready to go but this company disappointed me deeply. I would recommend that nobody contact them!

  Business response

  10/15/2021

  
  
  This letter is in response to the above referenced complaint filed by Mr. *** ******* against Davison Design and Development, Inc. (Davison) on or about 10/05/2021.  Client concerns are taken seriously and Davison endeavors to address those concerns and avoid any miscommunications.  Having reviewed his file, the services performed to date have met with his express written approval and authorization.  Davison continues to perform the remaining services pursuant to the contract terms.  Mr. *******’s complaint raises two basic concerns; that he hired Davison to “market” his invention, and that Davison “has not done what they say they would do”.  The first is misleading and the second is simply false. 
  
  Initially, Davison does not “market” it clients’ product ideas in the sense of selling the product to the general public.  Davison presents the product idea to corporations with the goal of securing a license agreement.  It is the subsequent licensee that would coordinate the distribution and sale of the product.
  
  As for the services for which he contracted, Mr. ******* entered two separate contracts.  The first was for the creation of presentation material.  A design was created and approved by Mr. *******.  Based on that approval the final presentation materials were created and provided to him.  He then authorized Davison to proceed with the presentations.  Attached please find a copy of his signed approval and authorization. (Note the approved design has been redacted for confidentiality.) 
  
  The second contract was for the identification of up to45compnaies to whom his product idea could be presented.  The contract explicitly states that the companies would include some that have already registered with Davison, i.e. have previously agreed to review product idea in confidence, and companies that have not registered.  Davison would attempt to register the latter, and no presentation would be made unless the company had agreed to a confidential review.  The contract further states that the list of companies could be provide in multiple lists, i.e. not all at once.  Mr. ******* was provided a “first” list of 15 companies, 5 that had previously registered and ten that were not registered. A copy of the list is attached, with the company names redacted.  Davison has contacted each of these 15 companies.  Once these contacts are resolved, the next list of companies is to be provided.
  
  As stated, the service provided to date have met with Mr. *******’s approval and authorization.  Davison is continuing to provide the contracted services pursuant to the terms of those contracts.  The is no basis for Mr. *******’s complaint.
  
  Sincerely,
  
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosures

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩