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Business Profile

Property Management

Rubix Management

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    12/09/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    12/042024 i authorized ******* ********* to take 1'109.99 from my checking account for a apartment at **************** the next day i was told i need to pay $999.17 move in fee and water bill which was never discussed in signing of the lease I tried to contact him multiple times stating i no longer want the apartment due to family reasons and he never answers phone or calls back i want my money back I feel he scammed me because of my age which I am 71 yrs old and i want to make others aware of his bad business practices

  • Initial Complaint

    08/07/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On April 28th, 2022 I began an apartment lease through ********************************* with Rubix Management for ***************************************** I paid $ ******** for the security deposit. I then signed a second lease in 2023 but before that lease could end in 2024, I had a travel contact come available in which I spoke to ******* about and was informed I could find someone to sublet the apartment. I was able to find someone to sublease, *******. Her and I both signed a sublease agreement that states the security is returned to me at the end of the lease. ******* sublet the apartment from August 2023- April 28 2024. In June, I emailed ******* regarding the security deposit, he emails back saying it'd take 30 days to process and mail out. I emailed a month later in July realizing he didn't have my current mailing address to send it to. He now emails back saying *******, who signed her own new lease starting April 28th, should be reimbursing me with a payment plan for the security deposit. He states that because she is currently behind on rent and still owes some of her security deposit, that I will not receive mine. He then threatens that I technically will owe the remaining portion of her deposit and the rent she's behind on. This doesn't make sense to me as I'm not a part of this current lease of hers. I don't know how me receiving my security deposit depends on if the current tenant has paid theirs. My desired resolution is to receive my deposit back, but now after multiple emails and text messages to *******, he will not respond to me to try and resolve this.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 11

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

7217 Meade St

Pittsburgh, PA 15208

Visit Website
(412) 473-0200

Customer Complaints Summary

2 total complaints in the last 3 years.

2 complaints closed in the last 12 months.

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