Business ProfileforChamptires

Date of transaction: Saturday, 6-1-2024. Amt charged to credit card $32.10. Service- remove nail from driver side rear tire and plug tire to stop air leak of 2016 Honda Odyssey handicap van.. Nature of dispute- upon arrival service person inspected tire in parking lot. He stated tire can be repaired and to drive into service bay. I asked the price of service before driving into service bay. He quoted $13.52, I proceeded into service area. When service completed I went to front desk pay bill. I was in a hurry and just handed my credit card to agent and did not review receipt when handed back to me. Later that day I reviewed receipt charges, the store had close for weekend. I returned Monday morning to discuss charges. The service agent stated bill $32.10 is for ( dismounting, repair, balance and remount tire). I stated if that was the service I should have been informed when he first inspected tires in parking lot. I ask for an itemize invoice. He printed a receipt that just states driver rear leak check. I left the location and disputed service on champtires.com .A gentleman named Tony called me. We discussed the issue. I ask for a discount credit charge back to my card. He stated if the tire is not leaking the charges stand as is. I asked to speak to a regional manager. Tony stated as the service manager he makes final decision and there is no one higher than him to speak with. I thank him for speaking to me and then preceeded to BBB website for assistance.