Business ProfileforGunton Corporation

May, 2022 was the date of installation. ***** Windows never finished the job of 4 window installations in our home: 2 double panel windows upstairs, a large sliding window, and a kitchen window downstairs. We are entirely dissatisfied with the work that was done. We paid them upfront 50% of the entire cost in Oct 2021. The installation was supposed to happen in March however got pushed into May. It took less than two days to install the windows not to completion. The installer was very rude and unprofessional and did not follow simple instructions given by the homeowner. We then heard nothing from ***** until they called us on Jan 12, 2023, more than 6 mos since the installation, seeking the rest of the amount for the installation which was never completed calling it an old job. They claimed to have tried to stop by once but no one was home. We never received phone call or word about this so who knows if they did or not. The job was very unsatisfactory. The locks on the windows are making a strange sound and are not lined up properly, making it difficult to lock and unlock. The screen broke attempting to put it in, very cheap plastic. I asked for different screens (half sliding), they put in the wrong ones. The quality of craftsmanship is subpar and I documented all of this the day of the installation and expressed my concerns and frustrations. The kitchen window remains uncaulked. The manufacturing of the windows is shoddy, and I have photos to document that. It has been more than 6 mos since the installation and the unethical business practices, poor quality of materials used, and the treatment towards the homeowner at the time of installation leads us to seek a full refund. We were misled by the quality of the windows and the overall aesthetic. They do not function properly and the installation remains unfinished to this day.