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Find a Location

Fitness Equipment Empire Inc. has 1 locations, listed below.

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    Business ProfileforFitness Equipment Empire Inc.

    Exercise Equipment

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We buy and sell gym and fitness equipment - We specialize in the sale of both commercial and home used gym equipment.  We carry new fitness equipment.  We also buy equipment and welcome trades. We ship worldwide, offer local pickup and have delivery options available for machines and/or larger purchases, please inquire.

    Business Details

    Location of This Business
    223 W Poplar St, Fleetwood, PA 19522-1507
    BBB File Opened:
    8/29/2018
    Years in Business:
    8
    Business Started:
    10/29/2015
    Business Incorporated:
    10/29/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jeff Matteo, Owner
    • Mr. Ryan Gadsby, Manager of Operations
    Contact Information

    Principal

    • Mr. Jeff Matteo, Owner
    • Mr. Ryan Gadsby, Manager of Operations

    Customer Contact

    • Mr. Jeff Matteo, Owner
    • Mr. Ryan Gadsby, Manager of Operations
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/25/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Purchased a **** ******* weight bench from Fitness Empire on January 8, 2023. Bench was a USED item and was listed for $789. I paid for bench in full via online with my credit card and was charged $789. Next day my credit card company contacts me about an unauthorized charge which was placed for $836.34. Not only did I have a $789 charge pending on my card but, I also had a $836.34 charge pending. **** from Fitness Empire never contacted me regarding the charge nor any additional fees. This was an unauthorized charge because I never agreed to the charge. I disputed the $836.34 with my credit card company since, I did not agree nor authorize Fitness Empire to charge my account this amount. After disputing the charge; I receive an email from **** stating I refused to pickup the item and that he considers the item abandon. This is indeed not correct because I have the documents as to when I filed the dispute with my card holder and when **** sent the email. I wish Fitness Empire had been more transparent with their fees and charges prior to charging my credit card. I do not wish to conduct business with a company that list items at one price and then turn around and charge a different price without speaking directly to the consumer. The old Bait and Switch.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MARK M

    5 stars

    02/13/2023

    Great Customer service & Great Equipment. I am getting ready to expand my Sports Supplement Business and Open a 24 Hour Gym. I was searching for equipment online trying to find a complete package of equipment. I was getting frustrated until I came across the Fitness Equipment Empire site. I was delighted to see such a variety of equipment packages at such affordable prices. I found the perfect **** ******* to complete my gym. The equipment was in like new shape at a fraction of the price you would pay for new equipment. Even with the shipping costs to Michigan I saved Thousands over anything i could find nearby. Communication was great and the equipment arrived. well wrapped with no damages. They even help me find a few more pieces of equipment to enhance the package I purchased. Jeff was right on top of everything answering questions and getting shipping quotes in timely manner. I will be using this company for all my future equipment purchases.

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