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          Find a Location

          Lincoln National Corporation has 33 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileLincoln National Corporation

            Retirement Planning Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            150 N Radnor Chester Rd

            Radnor, PA 19087-5252

            Get Directions
            Visit Website
            (877) 275-5462

            Customer Reviews

            1.08/5

            Average of 77 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            126 complaints closed in last 3 years

            56 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 119

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Lincoln National Corporation has 33 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              150 N Radnor Chester Rd, Radnor, PA 19087-5252
              BBB File Opened:
              1/15/2002
              Years in Business:
              119
              Business Started:
              6/12/1905
              Business Started Locally:
              8/1/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • Lincoln National Life Insurance
              • Lincoln Financial Group
              • Liberty Life Assurance Company of Boston
              Business Management
              • Mr. Dennis R Glass, President/CEO
              Contact Information

              Principal

              • Mr. Dennis R Glass, President/CEO
              Read More Business Details and See Alerts

              Customer Complaints

              126 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              ******************* WAS APPOINTED A GUARDIAN/CONSERVATOR ON MARCH 31ST 2023. CONSERVATOR HAS REACHED OUT TO LINCOLN FINANCIAL IN ATTEMPT TO REROUTE THE DIRECT DEPOSIT OF CLIENTS ANNUITY PAYMENT. SUPPORTING DOCUMENTS WERE SENT INTO COMPANY. COMPANY HAS YET TO ISSUE PAYMENT INTO CORRECT ACCOUNT. I RECEIVED A CALL FROM LINCOLN NATIONAL AND HAVE ATTEMPTED TO CALL BACK MULTIPLE TIMES. EACH TIME I AM CALLING DURING BUSINESS HOURS AND THE AUTOMATED PHONE SYSTEM WILL NOT ROUTE MY CALL TO LIVE SUPPORT. WHEN I PUSH 0 I AM TOLD THAT THE OFFICE IS CLOSED, IT THEN PROCEEDS TO LIST BUSINESS HOURS WHICH IS DURING THE TIME I AM CALLING. 
              Read More
              Read 125 More Complaints

              Customer Reviews

              77 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sam G

              07/16/2024

              Had my claim denied for a date on the paperwork from my doctor. They delay and delay and do their best to deny your claim. Won't communicate won't accept anything but their own opinion. I've been off work since May with no money coming in and they haven't even tried to help or fix this. All because my doctor didn't use the full 2022.
              Read 76 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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