Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          U G I Utilities, Inc has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • U G I Utilities, Inc

              225 Morgantown Rd Reading, PA 19611-1949

            • U G I Utilities, Inc

              262 Conestoga St Lancaster, PA 17603-5304

            • U G I Utilities, Inc

              2121 City Line Rd Bethlehem, PA 18017-2150

            • U G I Utilities, Inc

              1500 Paxton St Harrisburg, PA 17104-2615

            • U G I Utilities, Inc

              400 Stewart Rd Hanover Township, PA 18706-1457

            Business ProfileU G I Utilities, Inc

            Gas Distributors
            Multi Location Business

            Contact Information

            225 Morgantown Rd

            Reading, PA 19611-1949

            Get Directions
            Visit Website
            Email this Business
            (800) 276-2722

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            46 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 142

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The Electric Division of UGI Utilities, Inc. supplies electricity to approx. 62,500 customers in portions of Luzerne and Wyoming Counties in Northeastern Pa.

            Business Details

            This is a multi-location business.

            Find a Location

            U G I Utilities, Inc has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • U G I Utilities, Inc

                225 Morgantown Rd Reading, PA 19611-1949

              • U G I Utilities, Inc

                262 Conestoga St Lancaster, PA 17603-5304

              • U G I Utilities, Inc

                2121 City Line Rd Bethlehem, PA 18017-2150

              • U G I Utilities, Inc

                1500 Paxton St Harrisburg, PA 17104-2615

              • U G I Utilities, Inc

                400 Stewart Rd Hanover Township, PA 18706-1457

              Location of This Business
              225 Morgantown Rd, Reading, PA 19611-1949
              Email this Business
              BBB File Opened:
              11/20/1998
              Years in Business:
              142
              Business Started:
              6/1/1882
              Business Started Locally:
              6/1/1882
              Business Incorporated:
              1/1/1989
              Type of Entity:
              Corporation
              Alternate Business Name
              • UGI Utilities, Inc.
              Business Management
              • Mr. Peter G. Terranova, Vice President of Operations
              • Ms. Rose Williams, Compliance Coordinator
              Contact Information

              Principal

              • Ms. Rose Williams, Compliance Coordinator

              Customer Contact

              • Mr. Peter G. Terranova, Vice President of Operations
              • Ms. Rose Williams, Compliance Coordinator
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              46 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/21/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              UGI put in a new gas line connection on my front property and in the road in front of my house at ****************, Bethlehem, PA ********* over a month ago. This gas line installation request was from my neighbor on ********* near my house. They took out a section of my sidewalk which has not been correctly replaced with like-kind concrete. Also several sections of asphalt on the road in front of my house are caving in and are an urgent safety issue and need to be repaired properly and quickly. These sections of asphalt were removed during excavation. Please repair and replace these property items immediately.
              Read More
              Read 45 More Complaints

              Customer Reviews

              0 Customer Reviews

              What do you think? Be the first to review!

              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.