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Business Profile

Online Retailer

Dodorado

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for Dodorado's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dodorado has 2 locations, listed below.

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    • Dodorado

      UNKNOWN Reynoldsville, PA 15851

    • Dodorado

      3346 Knox Dale Rd Reynoldsville, PA 15851

    Customer Complaints Summary

    • 14 total complaints in the last 3 years.
    • 14 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/03/2025

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This place is a scam. I placed an order on Feb 28th, close to $60.00. Shipping continued to be delayed until right at 28 days post order. I never received my order yet it says delivered now. Ive contacted the company 4 times with zero reply and answer. Theres no phone number available, and no one answers the emails. Im confident I got scammed.

    • Initial Complaint

      Date:04/01/2025

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I never received the product and I tried to contact them via email, but got no response.

    • Initial Complaint

      Date:11/26/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 10/28/24 I paid $48.98 for an item that was said to ship immediately. After multiple email inquiries and no confirmation since the initial purchase, I have gotten NO reply or product!

    • Initial Complaint

      Date:11/19/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed my order in this website back in October. It allegedly shipped on 10/3/24. I used the package tracking to see when the package would get to me. I live in ********. As I tracked the package I watched it arrive in **, get shipped to *****, and then back to ** again. The package tracker has stopped updating and has said its @in transit to next facility for almost a month now. Today is 11/19/24 and I still have not received my package. I have attempted to contact their customer service twice but did not receive any response.

    • Initial Complaint

      Date:11/15/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I would like my money back. *** purchased two products from the website and havent received a tracking number nor my items. I tried emailed them multiple times I did not receive a response. Can BBB please help me with a refund?

    • Initial Complaint

      Date:11/13/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has an advertisement on line that has a person describing a screwdriver set that is also a drill set. The set that they then list and sell is a screwdriver set only. I didn't pay close enough attention and ordered what I thought the man described, screwdriver plus drill set. What I got was screwdriver set only. I just want people to be aware that they are not selling what is being described.

    • Initial Complaint

      Date:11/04/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband ordered an advent calendar from this business as a gift for me. It arrived crushed, and the quality was abysmal (there was backward printing on one item indicating a "bootleg" item, the envelopes were glued on crooked). I contacted them with the order number, provided a photo as proof and requested a refund. They emailed back, claiming they would issue the refund, but it has been 10 business days and no credit has appeared on our credit card. Now they are no longer replying to emails asking them to provide proof the credit was requested.

    • Initial Complaint

      Date:10/30/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order and they withdrew the money but never received and email or confirmation.

    • Initial Complaint

      Date:10/28/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a cat toy from ************************** on October 13 2024. I never received a receipt of purchase, tracking/shipping info or anything. I have attempted to contact the buisness by phone but the number is not a working number. I attempted to email the company 3 times with the info provided to Afterpay, I've received no response. At this point I believe I've been scammed. I have no tracking info and the only 'account' info I have is through Afterpay, which is how I paid. That number is Online # ************. I have filed a dispute with ******** also.

    • Initial Complaint

      Date:10/16/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had ordered from this company Dodorado a month ago, I have not yet received or heard anything from them

    Dodorado is NOT a BBB Accredited Business.

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