Business ProfileforNew Choice Home Deco, Inc.

I turned in the deposit of my kitchen remodel (new cabinets, counter tops, and backsplash) on June 3, 2022. The entire remodel was supposed to be done by July 1 and unfortunately, that was not the case. The cabinets were three weeks late, making the work not begin until July 8th. They were pushed back three times, but the shipping delays aren’t even an issue at this point. The work was insanely sloppy. Not only were my dishwasher and fridge dented, but they refused to put my microwave back in (I was told it was free to do so), the did not communicate with me that they count not vent out the bottom of the cabinet and left it undone with no explanation. A cabinet was dented, the wrong trashcan inserts were brought, the cabinet handles were uneven by a 1/2 on some, my microwave was placed so high that I could barley reach it, and they CUT the water lines from the old sink. My sales person came out to see the damage and planned to get everything fixed. Most of the damage was fixed during the counter installation. I was told the replacement doors would be installed by the week of July 25th and three weeks later, they haven’t been and there has been no communication. I reached out (for the 5th time) yesterday and was told they would be coming today- which I cannot do. This process should have been done in three weeks and it’s going on three weeks.