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Business Profile

Construction Services

Avak, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/16/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Avak Inc was hired to build a house and failed to do so. While completing house framing mane mistakes were done and framing was not accepted by township inspector. However Avak owner refused to fix the problems and walked out from the job. In addition to ruining already purchased material we as owners had to purchase new materials and pay other contractors to finish the job that was already paid to Avak Inc. While dealing with this matter my husband passed away and i was pregnant. I was concentrating on finishing the house and having the baby. Now, when i have settles i am filing a complaint against this business for their faulty practices and taking on a job that was completely out of their scope of knowledge. I want other consumers know how this business operates (taking payments upfront), not knowing what they are doing, and refusing to fix what was done incorrectly. Also seeking a reimbursement of approximately $18,000 for the job not done and ruined material. Initially they agreed to cover this amount only if i sign some bogus letter that prevents me to suing them for anything else. So need the refund without signing any bogus letters.

    Business Response

    Date: 04/17/2023

    This complaint still under **** county court  designed, I don't want to make any comments until it will done.

Avak, Inc is NOT a BBB Accredited Business.

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