Business ProfileforSpringfield Mitsubishi

At 8 am on September 1, 2023 I went to Springfield Mitsubishi Service and parts center in East Lansdowne to have my Mitsubishi outlander car inspected. The service center replaced the master cylinder twice, brake pads, brake rotors and oil change. At 5pm When the repairs were finished and paid $2300.00, I began my drive home. I was only eight minutes away when the car brakes stopped functioning, fumes were coming out of my hood and dash board read abs service required and asc service required plus engine light. I was terrified and immediately pulled my car over and put my emergency brake on and hazard lights. I called Springfield Mitsubishi service and parts to inform them of the problem and what I should do. Springfield Mitsubishi service and parts advice me to drive the car with broken brakes back to them and they would look at it. When I arrived back to Springfield Mitsubishi service and parts they seemed frustrated for they were closing at 6pm. ***** customer service rep and Tim the mechanic said my car brake calipers might be damaged and would be prioritized and repaired the next day. I ordered an **** car ride home and was reimbursed for the **** service. On Saturday, sept 2,2023 I called and waited to speak with someone about my car. Finally at 12pm ***** said the car was still being examined by the end of the day nothing was done. On Tuesday, Sept 5,2023 the service manager Steve called me with saying the brake calipers are fine but the brake booster needed to be replaced and was going to cost $900. I was very upset and shocked by the experience and cost. On Wednesday, Sept. 6,2023 Steve the service manager said the facility would repair the brake booster free of charge and labor. In addition, I should expect my car ready on Friday sept.8, 2023. My was not ready on Friday Sept. 8, 2023. no update received. On monday sept 11, 2023 The service manager reported the mechanic is off until tuesday. I have been without a car for over a week now.