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Find a Location

Sunbury Motors has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sunbury Motors

      943 N 4th St Ford -Lincoln -Mercury Sunbury, PA 17801-1217

    • Sunbury Motors

      5th & Arch Streets, (Heavy Truck Dealership) Sunbury, PA 17801

    • Sunbury Motors

      Rts 11 & 15, (Kia Dealership) Hummels Wharf, PA 17831

    • Sunbury Motors

      5th & Jefferson Sts., ( Auto Body Facility) Sunbury, PA 17801

    Business ProfileforSunbury Motors

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This is a new car dealership selling Ford, Lincoln, Mercury, Kia and Sterling trucks.

    Business Details

    This is a multi-location business.

    Find a Location

    Sunbury Motors has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sunbury Motors

        943 N 4th St Ford -Lincoln -Mercury Sunbury, PA 17801-1217

      • Sunbury Motors

        5th & Arch Streets, (Heavy Truck Dealership) Sunbury, PA 17801

      • Sunbury Motors

        Rts 11 & 15, (Kia Dealership) Hummels Wharf, PA 17831

      • Sunbury Motors

        5th & Jefferson Sts., ( Auto Body Facility) Sunbury, PA 17801

      Location of This Business
      943 N 4th St Ford -Lincoln -Mercury, Sunbury, PA 17801-1217
      BBB File Opened:
      6/9/2000
      Years in Business:
      100
      Business Started:
      1/1/1924
      Business Incorporated:
      1/1/1965
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sunbury Motor Co
      Business Management
      • Mr. Thomas R Mertz, Administrative Assistant
      Contact Information

      Principal

      • Mr. Thomas R Mertz, Administrative Assistant

      Customer Contact

      • Mr. Thomas R Mertz, Administrative Assistant
      Additional Contact Information

      Fax Numbers

      • (570) 286-6293
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/20/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchase of vehicle paid for warranty over 3 grand hasn't covered nothing. Had thousands of dollars in repairs. Since I bought it we have had issuse with light bulbs blowing non stop in passenger side. Go to change brake light now also chared also. Passenger side headlight wiring has now caught fire. This is now a electrical issue and they sold it to me thus way. Have spent hundreds in bulbs alone. You purchase things to protect you and realize they sell you something that has major issues
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kayla S

      1 star

      07/11/2024

      update: my father in law recieved a call from the service manager after many failed attemts to contact him myself and asked him to "talk to your daughter in law" about the review, and gave several excuses to dismiss everything that happened.the service department had my vehicle for 12 days to replace a radiator under warranty. went to pick it up and drove it less than 5 miles away and it overheated. they never connected the hose properly, causing coolant to spray all over my engine bay. waited over an hour for the tow truck to come after being guarenteed it would take no more than 30 minutes. tried to call the service department several times the next day to discuss what happened. left 3 messages for the service manager which I never got a return call. they did me a "favor" and delivered my car to me since I live an hour away. got it back and the inside is covered in grease and they never put coolant back into the reserve tank. after purchasing my vehicle from them less than a year ago, I will not be back.

      Sunbury Motors Response

      07/24/2024

      *****,I'm *******************. Future owner and 5th generation of the ***** family owning and operating Sunbury Motors. I deeply apologize for everything that happened. We pride ourselves on exceptional customer service, and it seems as if you didn't receive that. Mistakes unfortunately are inevitable and I admit we made one. I understand that you were offered a free oil change and I can assure you that your previous experience will not be repeated. If you have any more questions or comments, please reach out and request to talk to me. I hope that you are willing to give us a second chance and we will show you why we have been around for 109 years. Thank you.

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