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Find a Location

Car Vision has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Car Vision Mitsubishi

      2626 West Main St Trooper, PA 19403-1610

      BBB Accredited Business
    • Car Vision

      2791 Route 73 S Maple Shade, NJ 08052-1621

      BBB Accredited Business
    • Car Vision Nissan

      661 Airport Rd Hazle Township, PA 18202-3287

      BBB Accredited Business

    Business ProfileforCar Vision

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.53/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    111 complaints closed in last 3 years

    46 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/25/2022

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a network of 4 dealerships in Pennsylvania and New Jersey offering new Nissan vehicles and over 1,000 high quality low-mileage pre-owned vehicles to customers in Pennsylvania, New Jersey. We also sell cars nationwide via online purchasing and touchless delivery.

    Products & Services

    Most major models full line suv's trucks cars Luxury vehicles, Preowned, All major models, Full line of SUVs, trucks, sedans and luxury vehicles

    Business Details

    This is a multi-location business.

    Find a Location

    Car Vision has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Car Vision Mitsubishi

        2626 West Main St Trooper, PA 19403-1610

        BBB Accredited Business
      • Car Vision

        2791 Route 73 S Maple Shade, NJ 08052-1621

        BBB Accredited Business
      • Car Vision Nissan

        661 Airport Rd Hazle Township, PA 18202-3287

        BBB Accredited Business
      Location of This Business
      2626 West Main St, Trooper, PA 19403-1610
      BBB File Opened:
      6/22/2000
      Years in Business:
      27
      Business Started:
      4/1/1997
      Business Started Locally:
      4/16/1997
      Business Incorporated:
      4/16/1998
      Accredited Since:
      5/25/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VD028601 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      http://www.licensepa.state.pa.us/

      BBB records show a license number of VD033297 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      http://www.licensepa.state.pa.us/

      BBB records show a license number of VD033733 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      http://www.licensepa.state.pa.us/

      BBB records show a license number of 29094 for this business, issued by Department of Banking and Securities-PA

      These agencies may include:

      Department of Banking and Securities-PA

      Market Square Plaza, 17 North 2nd St Suite 1300

      Harrisburg PA 17101

      (717) 787-1854

      Fax: (717) 7878773

      http://www.banking.state.pa.us

      BBB records show a license number of 71693 for this business, issued by Department of Banking and Securities-PA

      These agencies may include:

      Department of Banking and Securities-PA

      Market Square Plaza, 17 North 2nd St Suite 1300

      Harrisburg PA 17101

      (717) 787-1854

      Fax: (717) 7878773

      http://www.banking.state.pa.us

      BBB records show a license number of 81871 for this business, issued by Department of Banking and Securities-PA

      These agencies may include:

      Department of Banking and Securities-PA

      Market Square Plaza, 17 North 2nd St Suite 1300

      Harrisburg PA 17101

      (717) 787-1854

      Fax: (717) 7878773

      http://www.banking.state.pa.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Car Vision of Trooper
      • Car Vision Nissan
      • Car Vision Maple Shade
      • Car Vision Philly
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Dean Cafiero, President
      • Mr. Jim Lui, Controller
      Contact Information

      Principal

      • Mr. Dean Cafiero, President

      Customer Contact

      • Mr. Dean Cafiero, President
      • Mr. Jim Lui, Controller
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      111 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a 2018 ****************** from Carvision on 9/05/22. At the time of purchase, I added the Used Vehicle Extended Service Agreement to cover the Powertrain (PT) and an additional 24 months or 24,000 additional miles.On 12/5/22 I took the truck to **** ***** of Willow Grove due to all the warning lights coming and engine sputtering.The assessment was that a piece of the engine needed to be replaced.They suggested I take it back to carvision. On 12/6/22 I took the truck into Carvision for engine trouble.They first denied some of the issues and then came back with a quote of $3000. After much back and forth, carvision only "fixed" what they assessed the issues to be, short of what the **** ***** dealer recommended.The work was complete on 01/07/23, partially covered by the warranty.I was provided a receipt with incorrect repair info.I immediately contacted to manage to request a correct report of the repairs done. No response.The next break down was 02/09/23 the truck would not start or shift into any gear and had to be towed on a flat bed.Carvision refused to provide a tow truck or assist in any way. Same engine issues, carvision denied it, kept the car for two weeks and then returned it reporting no issues but all the lights now off.I again took the truck back on 2/21/23, 05/17/23, and it is again in need of service. The root of my complaint is that Carvision sold me a lemon, is covering it up with shotty work to get me out of the shop, did not show the ****** report, three independent repair shops have reported that cords have been loosened, missing pipes and missing bolts.I have ALL my emails trying to contact them to get the right repairs, requesting the correct receipt, all printed receipts, all of my original paperwork (that does not include a ****** report) and reports from 3 other repair shops with work needed and work assessed.I no longer trust them to correctly fix the truck and I'm worried it's beyond repair.I would rather void the transaction. 
      Read More

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brittani M

      1 star

      07/23/2024

      My post that I want to post is over the character limit by about 3000 characters so I'll just summerize and state the following:What a joke of a dealership. Between the games played trying to buy a car, to the bs they played while at the dealership tryinf to get me to finance through them, and now the hassle of getting my money back that they are supposed to refund, I will NEVER EVER recommend this place. Such Bs. Even posted my review on their fb page and they deleted it. They delete all the negative reviews.

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