ComplaintsforCar Vision

• Initial Complaint

  09/06/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  Well my husband and brought a car from car vision in Maple shade Nj. Three days after purchasing the car the engine light came on not to mention they only gave me one key. So the car thank God is under warranty after they gave me such a horrible run around. Now the key situation no one will get back to me I have a man willing to make one for 350-400. Nobody will return my car after numerous attempts. All I want is for them to pay this bill for the key.

  Business response

  09/12/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with ********************** and the Car Vision Service Department.
  
  Investigation into her complaint of the engine light found that the issue have been addressed by the Car Vision Service Department. The remaining issue of needing another Key Fab has been ordered. 
  
  Customer has been notified that she will be notified when the key fab has been received and arrangements will be made for her to bring the vehicle in, have the key programmed, and her vehicle returned to her.
  
  The customer has expressed that she is pleased with this resolution and which resolves this complaint.
  
  *** ********* is asked to contact ** ******, Car Vision Complaint Escalations Specialist, at (his direct number) ###-###-####, if she has any other issues with this matter.
  
  Car Vision thanks the customer and the BBB for their participation helping to resolve this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customer’s complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  Corporate Legal Officer
  Car Vision, Inc.
  Mobile: **************
  
  

  Customer response

  09/14/2023

  Tomorrow I am due to get my extra key as soon as I get it I will text back satisfied.  Sadly, I wish to wait to see if this really happens.  Thank you so much for your help.  

  Customer response

  09/15/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *********************************
  
  

• Initial Complaint

  08/24/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  My son purchased a used ****** from Car Vision ****** in Hazleton, Pennsylvania. I am the co buyer. We were issued a temporary registration the day of purchase, 5/27/2023. It expires on 8/27/2023. We asked by phone and in person numerous times what the holdup was getting our registration. We again went to the dealership 8/24/2023, as the temporary registration ends in 3 days. After the same story that Penndot is the delay, turns out the title was lost in transit, reapplied for, and is being processed. After asking for an extension, and providing the Finance representative with Penndot instructions for an extension, we were given a piece of paper on dealership letterhead that there is a delay, they are not responsible, and to call them if there are questions. They claim this is what give everyone when they need an extension, We have 3 days until the temporary registration expires an the dealer refuses the follow Penndots instructions. The two sales managers, ******* ****** and ***** ******* both insist Car Vision is not at fault. ***** ******* claimed in a phone that everything is handled an I will have the registration in 2 days. That was 8 days ago and still nothing. I just want my our registration that we payed for.

  Business response

  08/31/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with ****************** and the Car Vision Title Department. 
  
  Investigation into this complaint found that ********************** vehicle was registered on August 30, 2023.
  
  The customer was contacted and arrangements have been made for the customer to come to the dealership and retrieve his registration documentation for his vehicle. 
  
  As such, the customer's complaint resolution seeking his vehicle registration has been resolved.
  
  ****************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if he has any other issues with this matter. 
  
  Car Vision thanks the customer and the ******************** for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Corporate Legal Officer
  Car Vision, Inc.
  Mobile: **************
  

  Customer response

  09/05/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *************************
  

• Initial Complaint

  08/01/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  **** car a ***** 28th of 2022 as soon as we got a half a mile from the lot that we bought off Carvision for me which is a ***************************** the check engine light came on and we called them about that the next day when we noticed it and they turned around and told us to bring the car down, we brought the car down and all of a sudden as we were when we got there we turned around and told them that there was no inspection stickers on the vehicle, we have going to them multiple times more than three more than three times. They had the core of the one day for five hours. We gave them the codes that came up, they turned around and did absolutely nothing. We've been going back-and-forth with them about it and they keep sending us to different locations. They have tried to turn around and tell us to take the car to the back and put on illegal inspection stickers without turning around and fixing what's wrong with the vehicle from when it was purchased the check engine light was on They have ignored us. They have not tried to help in anyway schedule they have rescheduled on us they will void it us in every way possible to not do what they're supposed to do and accommodate us to the point where we've even asked for them to buy back the car so we can get a different vehicle because of the fact that they have not fix the problem Still don't have inspection stickers as of August 1 of 2023 and they will not turn around and fix the engine that needs to be fixed and put the actual registration stickers that are valid and they sold us a lemon in the state of PA.. Contract breach. The car had a sticker that stated that do not sell and they sold it to us anyway. Never inspected or checked to see if there was any issues made an appointment to see a new manager manager never showed and sent somewhere else, and was told to go somewhere back to where they originally came from

  Business response

  08/17/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with ****************** and the Car Vision Service Department. 
  
  Investigation into this complaint found that ****************** vehicle is  in need of repair. 
  
  Car Vision is currently working with the customer to resolve this issue and will continue to follow up until this matter is resolved.
  
  As such, the customer's complaint is being addressed and should resolve this complaint.
  
  ****************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if he has any other issues with this matter. 
  
  Car Vision thanks the customer and the BBB for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Corporate Legal Officer
  Car Vision, Inc.
  Mobile: **************

• Initial Complaint

  06/25/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I purchased a 2018 ****************** from Carvision on 9/05/22. At the time of purchase, I added the Used Vehicle Extended Service Agreement to cover the Powertrain (PT) and an additional 24 months or 24,000 additional miles.On 12/5/22 I took the truck to **** ***** of Willow Grove due to all the warning lights coming and engine sputtering.The assessment was that a piece of the engine needed to be replaced.They suggested I take it back to carvision. On 12/6/22 I took the truck into Carvision for engine trouble.They first denied some of the issues and then came back with a quote of $3000. After much back and forth, carvision only "fixed" what they assessed the issues to be, short of what the **** ***** dealer recommended.The work was complete on 01/07/23, partially covered by the warranty.I was provided a receipt with incorrect repair info.I immediately contacted to manage to request a correct report of the repairs done. No response.The next break down was 02/09/23 the truck would not start or shift into any gear and had to be towed on a flat bed.Carvision refused to provide a tow truck or assist in any way. Same engine issues, carvision denied it, kept the car for two weeks and then returned it reporting no issues but all the lights now off.I again took the truck back on 2/21/23, 05/17/23, and it is again in need of service. The root of my complaint is that Carvision sold me a lemon, is covering it up with shotty work to get me out of the shop, did not show the ****** report, three independent repair shops have reported that cords have been loosened, missing pipes and missing bolts.I have ALL my emails trying to contact them to get the right repairs, requesting the correct receipt, all printed receipts, all of my original paperwork (that does not include a ****** report) and reports from 3 other repair shops with work needed and work assessed.I no longer trust them to correctly fix the truck and I'm worried it's beyond repair.I would rather void the transaction. 

  Business response

  07/13/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with the Car Vision Sales, Finance, and Service Department.
  
  Investigation into this complaint found that ******************* vehicle engine did not need to be replaced. A thorough diagnostic of the vehicle found a "leaking oil filter housing."
  
  The customer was informed that the vehicle diagnosed repair issue is not covered under the warranty. The customer has only purchased Powertrain warranty coverage. The Powertrain coverage includes Engine and Drivetrain coverage. Specifically relevant to this claim, the warranty covers engine repairs that are: Internal lubricated parts, engine block, cylinder heads, harmonic balancer, manifold(s), exhaust/intake (excluding catalytic converters), oil pan (excluding drain plug related failures), oil pump, timing belt/chain, gear, cover and tensioner, manufacturer-installed turbocharger(s), manufacturer-installed supercharger, & valve covers.
  
  As such, it is evidently clear that a diagnosed "leaking oil filter housing" is not covered under the Powertrain warranty as the customer was rightly advised.
  
  The customer also claimed to not be provided a tow truck or receiving assistance in any way. Upon being contacted by the customer, Car Vision contacted and dispatched a tow truck company who picked up the vehicle. Car Vision also provided the customer with a loaner vehicle. Therefore, the customer's complaint of not being provided a tow truck or being assisted in any way is without merit.
  
  Lastly, the customer's root complaint of being sold a lemon is not supported by the facts - The customer bought this vehicle used, it was in good running condition when purchased, the vehicle required maintenance and repair to the oil filter housing some three months after sale which was not covered under their service contract but which Car Vision repaired at a steep discount. Additionally, the customer now complains that the Exhaust Gas Recirculation tube fell off the vehicle close to a year after sale and a month after Car Vision last serviced the vehicle. Missing parts are not covered under the warranty and this part was not touched the last time Car Vision serviced the vehicle. 
  
  As a result of the above information uncovered during this investigation, Car Vision has addressed all of the customer's complaints and it should be marked as resolved.
  
  **************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if she has any other issues with this matter.
  
  Car Vision thanks the customer and the BBB for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Corporate Legal Officer
  Car Vision, Inc.
  Mobile: **************

• Initial Complaint

  06/08/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On 5/19/2023 I purchased a 2017 ******** ***: 1. A test drive proved that a significant pull of the car to the right. ************************* (salesman) took it to the service garage for an alignment. 2. While in the finance office, i signed a document indicating a loan buy rate of 6.74%. I did not receive a copy of this document with other docs. Rate charged by **** Bank was actu**** 7.94% NO one at Car Vision would take my calls for information even though i asked on more than one occasion for the names of sales and service manager for clarification. 3. I was outright lied to by salesman when I informed him I wanted to use ***** for auto loan...Mark said because of supposed structural damange, only 2 banks (including ****) would underwrite the loan. ****** revealed minor damage on left side of vehicle. 4. When i left dealership with car, it was still pulling to the right. I decided to take the car to my own mechanic, who corrected the problem and charged $170.00. I was also informed that there was no structural damage, as reported by Car Vision. I called and emailed Car Vision and presented them with the bill, which they declined to reimburse. I considererd it a danger to go back over bridge to NJ, pay the toll and use gasoline to deliver the car back to them for repair when it should have been done correctly before delivery.

  Business response

  06/21/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with ****************** and the Car Vision Service Department. 
  
  Investigation into this complaint found that ********************** vehicle was in need of repair. The customer took her vehicle to her personal mechanic and incurred a cost of $170.00. Car Vision, acting in good faith, has agreed to a one-time reimbursement of $170.00 which resolves this matter.
  
  ****************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if she has any other issues with this matter. 
  
  Car Vision thanks the customer and the BBB for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Corporate Legal Officer
  Car Vision, Inc.
  Mobile: **************

• Initial Complaint

  06/06/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Purchased a car in January. I was given a two month warranty. been having an issue with the car. sent to service 5 times and problem has not been fixed. Currently it's been six months and it's still being repaired. Asked a manager to contact me, but no one returned my call.

  Business response

  06/08/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with **. ***** and the Car Vision Service Department. 
  
  Investigation into this complaint found that **. ******* vehicle is in need of repair. After performing a thorough diagnostic on the vehicle, Car Vision, with the consent of the customer made arrangement and shipped the vehicle to *********** to me serviced.
  
  Communications with ********************* has found that they have been unable to diagnose the engine misfire and are conducting a complete engine teardown.
  
  At the request of *********************, the customer was asked to afford Car Vision, working in conjunction with *********************, a little more time to complete the repair of his vehicle; to which the customer has given his consent.
  
  As such, the customer's complaint resolution seeking his vehicle repair is being addressed and should resolve this complaint.
  
  **. ***** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if he has any other issues with this matter. 
  
  Car Vision thanks the customer and the BBB for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Assistant Legal Officer
  Car Vision, Inc.
  Mobile: **************
  

  Customer response

  06/15/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: ********
  
  I am rejecting this response because:
  
  Regards,
  
  ***********************
  

• Initial Complaint

  05/18/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  Purchased 2017 ******* 04/11/2023. Driving home I noticed that the engine light was on. Also- the inspection was about to expire. I wrote an Email to the sales rep within 72 hours. Took over a week to respond. Her response left me with little confidence. (I spoke with a sale man at another dealer and he assured me that he would have stated much more urgency to have it serviced. When I brought it in I was told it would need a new engine. I was totally beside myself. I never got the loaner promised and it took over a week to finally hear from the service manager. He told me that corporate would not approve any warranty and that the best they could do is split the cost. Considering that I purchased the car with a warranty and an additional 24 months I simply could not understand. His answer was that I drove it with the engine light on. (The way it was given to me) I will attach all relevant sales, warranty, car fax and emails)

  Business response

  05/23/2023

  Dear *******:
  
  Car Vision investigated this complaint by communicating with **************** and the Car Vision Service Department. 
  
  Investigation into this complaint found that ******************** vehicle is in need of engine repair. After speaking with Car Vision Service Manager, Car Vision, acting in good faith, has agreed to accept the customer's offer repair payment of $1,000 and Car Vision will pay the $3,000 remainder cost for the replacement engine and labor cost. 
  
  Arrangements have been made for **************** to bring in the vehicle in for repair.
  
  As such, the customer's complaint resolution seeking a billing adjustment and his vehicle repair has been addressed and should resolve this complaint.
  
  **************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if he has any other issues with this matter. 
  
  Car Vision thanks the customer and the ******************** for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Assistant Legal Officer
  Car Vision, Inc.
  Mobile: **************

  Customer response

  06/06/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *********************
  

• Initial Complaint

  05/09/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  On, about May 15, 2020, upon making a purchase of my current vehicle, I was required to have a co-signer. When I chose my sister, they placed the loan and vehicle in my sisters name, however, also informed both of ** that I would be listed on the contract as co-owner, but that did not occur. They also sold ** a tire repair-replacement contract for $1000. When I attempted to have my tires repaired via this contract, both the dealership and the Company "First Automotive" they stated they wouldn't be able to repair my tires under the contract because a certain box was not checked, when I was assured the contract covered ALL repairs. When I tried several times to reach anyone at the dealership or First Automotive, they would ************ off to each other. Never received any call backs. They lied from the beginning and continue to pass the buck and my calls.

  Business response

  05/09/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with **************** and the Car Vision Service & Sales Department. 
  
  Car Vision Complaint Escalations Specialist spoke to the customer and provided him with the information which is needed to get his tire repair claim approved. 
  
  **************** was also provided with the information which is needed to get his name added as a co-buyer to the vehicle.
  
  In addition, Car Vision Complaint Escalations Specialist received a request from **************** to cancel his warranty. The information for completing the process was sent to the provided email address associated with the buyer ************************************
  
  As such, the customer's complaint has been addressed and therefore should resolve this complaint.
  
  **************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if he has any other issues with this matter. 
  
  Car Vision thanks the customer and the *** for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Assistant Legal Officer
  Car Vision, Inc.
  Mobile: **************

  Customer response

  05/10/2023

  I requested and will be FULLY refunded for this warranty, I also request that the BBB add to the record of this complaint, the unprofessional, disrespectful; and further deceptive conduct by Mr. ***************** who responded to this complaint in reference to this matter. While I rejected his offer to simply go out and locate a rim repair shop to claim that "damage done to tire was due to road hazard." and requested a refund, he became argumentative claiming my complaint was illegal because the vehicle is in my Sisters name, if I filed suit, I'd lose. He was loud and his behavior outrageous considering the position he's as Legal Counsel to seek resolutions and rectify Consumer complaints. 

  I pray that this complaint and I authorize, if necessary, that it be published via any viable and reputable Consumer websites for informational services.
  
  Regards,
  
  ***************************
  

  
  

• Initial Complaint

  05/03/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I purchased my car from car vision in maple shade the ***** model * built in 2015 on the 04/19/2023 I financed the car and put 16000 dollar on down-payment The money for the down-payment was counted twice in front of my by a sales financial representative On the 1st may of 2023 I'm getting a call from the dealership that they are short of 400 dollar of the money which was double counted in front of me by the sales financial representative and handover to the dealership. I replied to the sale financial representative, i handover the money and it was counted twice in front of me and it was the correct amount they processed my paperwork and made a receipt ready which I'm attaching it in the email. On the 2nd may 2023 I'm getting a call from the manager his name is ********************* and he is threatening if i dont pay 400 dollars to them my car won't be registered. The payment receipt is clearly showing that i payed under a split transaction I payed 1947.50 dollar from my **** debit card which receipt is attached as well. The remaining balance was payed cash which the financial representative counted twice in front of me. I elucidate to the manger my point that I'm not paying anymore money to the dealership since the money was counted infront of me and only after the money was counted they made the receipt ready . If the money was misplaced by the dealership that was not my concern anymore.

  Business response

  05/30/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with the Car Vision Finance and Title Department. 
  
  Investigation into this complaint found that the issue complained of by ************** was an internal clerical error which have been resolved. The customer's vehicle registration have been completed and the customer should have already received his vehicle registration. Please see attached copy of the vehicle completed registration documents.
  
  As such, the customer's complaint seeking to resolve the issue of a missing $400 and getting his vehicle registration completed has been addressed and should resolve this complaint.
  
  ************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if he has any other issues with this matter. 
  
  Car Vision thanks the customer and the BBB for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Assistant Legal Officer
  Car Vision, Inc.
  Mobile: **************

  Customer response

  06/04/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *********************
  

• Initial Complaint

  03/21/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  I purchased a 2021 gmc terrain on January 21,2023 from car vision Norristown PA. they gave me a temporary tags with the expiration date of March 21, 2023. My license plate and registration never came. I called them several time before my temporary tag expired. They ensure me tags and registration would be here before the expiration date. I tried calling them again on Friday March 17, 2023 to see if I can get another temporary tag because I don’t want to be ticketed for driving with expired tags. They told me they were not allowed to issue another temporary tag and that they will email their title department to find out the status on my tags and registration and call me back. I’ve called their customer’s service line multiple times and keep getting excuse that title department not answering and they have sent serval messages and they’re not responding. I also email the title department at [email protected] and they haven’t replied to me. My concern is that tomorrow I will be driving around illegally and I get pulled over and my car get towed. This whole situation has me very stressed because I need my car to to work.

  Business response

  03/30/2023

  Dear *******:
  
  Car Vision Complaint Escalations Specialist investigated this complaint by communicating with ************** and the Car Vision Title Department. 
  
  Investigation into this complaint found that ****************** Registration has been completed and is in the process of being mailed to her.
  
  Car Vision Complaint Escalations Specialist spoke with ************** informing her of the completion and impending receival of her vehicle registration. The customer is now pleased and considers her complaint resolved.
  
  ************** is asked to contact *****************, Car Vision Complaint Escalations Specialist, at (his direct number) **************, if she has any other issues with this matter. 
  
  Car Vision thanks the customer and the BBB for their participation in resolving this issue, and wishes the customer nothing but an excellent future experience with this vehicle, consistent with the experience of the vast majority of Car Vision's other customers. Car Vision has done nothing wrong in this process, before and after the customers complaint, and has gone above and beyond anything it was required to do in accommodating and resolving this complaint.
  
  *****************
  Assistant Legal Officer
  Car Vision, Inc.
  Mobile: **************
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩